Authors
Paul Duggan
Paul Duggan is OpenText’s EVP and Chief Customer Officer, leading a team of more than 5,000 professional services, renewals, and customer support specialists within the Customer Success Organization. He has more than 25 years’ experience in leadership roles where delivering outcomes for the customer is at the center of everything he does.Introducing L.O.V.E. by OpenText
What’s the fastest growing department in your organization today? In many cases it’s Customer Success, with good reason. Understanding and managing the outcomes of customers…
September 6, 2023 •
4 minutes read
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