Joe Federline

Joe Federline is OpenText’s Vice President of Customer Success Services, leading a team of Customer Success Professionals responsible for the end-to-end customer journey management and delivery of business outcomes. For over a decade, he has led teams in Customer Relationship Management, Enterprise Content Management, Professional Services, Management, and Software as a Service. Joe is passionate about Customer Success and an advocate for our L.O.V.E. ™ by OpenText program.