New innovations in OpenText Extended ECM Platform for Release 16 EP5

Helping organizations connect their content to improve business processes

Enterprises are increasingly dealing with more content, from more sources, with more intended uses – and a requirement to access it all on demand. These demands can be challenging for organizations to manage, and to gain a foothold in connecting and extracting value from all of this unstructured information.

The OpenText™ Extended ECM platform integrates Enterprise Content Management (ECM) into most lead business applications to bridge content silos, and connect content with the people and processes across the enterprise that need it. This increased information flow helps organizations improve insight, efficiency and governance.

The new release of OpenText Extended ECM Release 16 Enhancement Pack 5 (EP5) continues to push the boundaries on how content can be used to elevate process-driven business systems. Here are a few of the top innovations:

Empower mobile workers to engage in business processes on-the-go

A mobile workforce needs access to critical information on-the go to perform tasks outside of the four walls of the organization, and some of this content needs to be accessed inside of connected business systems. By combining Extended ECM with OpenText™ Content Server Mobile, you’ll get always-on, mobile access to content managed in business workspaces. Plus, you can instantly access workspaces by scanning QR codes, manage and interact with important documents and metadata, collaborate with other team members and participate in the business process. With this release, organizations can gain important insight into business process related content on mobile devices from anywhere, allowing for a more agile, and connected workforce.

You can watch this video demo to see how Content Server Mobile enables a field worker to complete a service workflow initiated from activity happening in an Extended ECM business workspace.

Placing intelligent automation control in the hands of business owners

Previously, automating tasks like document generation and reacting to newly created objects in leading applications was primarily managed by involving a developer. Now, using the newly developed Event Action Center, business administrators can automate process tasks, combining events with data-based rules to generate these same documents, update workspaces and start workflows.

Also, action plans can be configured to automatically kick-off events that are initiated or published from lead business applications or via an internal Extended ECM system. This additional automation saves time and enables more effective processes.

Accelerate Extended ECM deployments by rolling out business workspaces up to 20 times faster

In the past, deployments of Extended ECM have typically taken significant time due to the performance demands of the initial load of new workspaces. With Extended ECM EP5, the time needed for the initial load and bulk import has been drastically reduced with the new workspace bulk creation framework.

EP5 introduces a new bulk creation framework for workspace creation that processes a group of workspaces within a single thread and accelerates the initial load in rollout projects. In addition, basic Extended ECM configuration is now transportable using a single tool, the Transport Warehouse tool. You can collect categories, classifications, workspace types, templates and business object in a transport workbench to transport the Extended ECM configuration across the system landscape.

You can read more in the What’s new in OpenText Extended ECM Platform EP5 SlideShare.

Extended ECM Platform Business Application Solutions and Cloud updates

With EP5, we have made a number of important updates to Extended ECM Platform business applications solutions and cloud. We are pleased to introduce the new OpenText™ Extended ECM for SAP® SuccessFactors® Public Cloud Edition. Running on the OT2 platform, this new SaaS application means customers can rapidly deliver the ability to automate HR processes and deliver a single point of access to all employee files through seamless integration with SAP® SuccessFactors®. 

You can also find out more about how to boost productivity with exciting new updates to leverage the best of Office 365® with OpenText Extended ECM for Microsoft® Office 365®.

Newly announced with the release of 16.2.6 is OpenText Extended ECM for Microsoft Dynamics Customer Engagement by Contesto. The new enabler solution, developed in partnership with Contesto, integrates OpenText’s leading Enterprise Content Management (ECM) portfolio with Microsoft Dynamics Customer Engagement to deliver a complete set of content services to enrich business processes flows, and enable seamless customer engagement. Read more in the press release.

See all the latest on the new advances for release EP5 for OpenText Content Suite and OpenText Extended ECM Ecosystem Application Solutions, and learn more about how the OpenText Extended ECM Platform and OpenText Content Services are fueling the Intelligent and Connected Enterprise.

Learn more

In case you missed it, you can watch this informative OpenText recorded webinar where we demonstrate how Extended ECM can enrich and automate content-related processes in most lead apps. For more on the OpenText Extended ECM Platform in action, check out my recent blog, Empowering intelligent and connected business processes—Connecting critical insights to lead business systems.

Ready to upgrade?

Maximize the value of your investment in OpenText technology and take advantage of new features and performance improvements by staying current with the latest releases. Accelerate your upgrade by working with OpenText Professional Services or do it yourself with the many resources available on Upgrade Central (My Support login required).

Lee Van Cromvoirt

As part of the OpenText Content Services team focused on the Extended ECM Platform, Lee's goal is to help customers explore how content enriched business processes are driving the intelligent and connected Enterprise.

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