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OpenText Summit | Houston Energy 2024 summary & key takeaways

A deep dive into the future of energy operations with AI

March 22, 2024 10 minutes read
Give the people what they want: Better financial product recommendations

Give the people what they want: Better financial product recommendations

One of the big advantages of doing business in a digital world is being able to make use of the data exhaust left by practically…

June 27, 2018 4 minutes read
Customer experience in Financial Services

Customer experience in Financial Services

In a recent blog, I wrote about the increasing prominence of AI in financial services. It’s one of the areas I’ll be presenting on at…

June 6, 2018 7 minutes read
Event oriented customer experience

Event oriented customer experience

In my previous blog, I took a look at some of the major areas Financial Services needs to address to deliver the experience their customers…

May 16, 2018 7 minutes read
The Life Sciences MLR process

The Life Sciences MLR process

Medical Legal Review (MLR) has always been one of the most challenging and complex aspects of the marketing production process for Life Sciences companies. In…

May 7, 2018 6 minutes read
Digital transformation in retail

Digital transformation in retail

Last month, Target announced its latest figures that showed a remarkable turnaround from the same time the year before. The company said that its digital…

April 23, 2018 9 minutes read
The 4 key capabilities of DAM platforms for manufacturers

The 4 key capabilities of DAM platforms for manufacturers

In my last blog, I took a look at Digital Asset Management (DAM) and how manufacturers can use this technology to take full advantage of…

April 16, 2018 5 minutes read
Is customer engagement the answer to the ‘existential threat’ facing Utility companies?

Is customer engagement the answer to the ‘existential threat’ facing Utility companies?

Enhanced customer engagement was shown to be the top outcome that UK Utility companies looked for from their digital transformation initiatives. That’s according to research…

April 6, 2018 6 minutes read
The Digital Core: Powering efficiency and innovation for the Utilities industry

The Digital Core: Powering efficiency and innovation for the Utilities industry

As we embark on our Innovation Tour 2018, I’m reminded of a prediction from Gartner. In 2015, the firm suggested that 80% of processes and products…

April 3, 2018 6 minutes read
What will be the effect of Brexit in the manufacturing industry?

What will be the effect of Brexit in the manufacturing industry?

Last year, the UK government said that it had conducted no sectorial impact assessments of the UK’s withdrawal from the EU single market. It has…

March 28, 2018 5 minutes read
GDPR in manufacturing: Where to start, threats and opportunities

GDPR in manufacturing: Where to start, threats and opportunities

There are now less than three months left until the EU General Data Protection Regulation (GDPR) comes into force. Although it seems like we’ve been…

March 9, 2018 5 minutes read
ISO identification of medicinal products (IDMP)

ISO identification of medicinal products (IDMP)

In a previous blog I looked at some of the EU regulations that are disrupting the Life Sciences sector. One area of change with truly…

February 26, 2018 6 minutes read
OpenText and Documentum – a year of progress in Energy and Engineering

OpenText and Documentum – a year of progress in Energy and Engineering

As we reach the first anniversary of the OpenText purchase of the Documentum family, I thought it was a good idea to look back at…

February 13, 2018 6 minutes read

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