Industry
OpenText Summit | Houston Energy 2024 summary & key takeaways
A deep dive into the future of energy operations with AI
Give the people what they want: Better financial product recommendations
One of the big advantages of doing business in a digital world is being able to make use of the data exhaust left by practically…
Customer experience in Financial Services
In a recent blog, I wrote about the increasing prominence of AI in financial services. It’s one of the areas I’ll be presenting on at…
Event oriented customer experience
In my previous blog, I took a look at some of the major areas Financial Services needs to address to deliver the experience their customers…
The Life Sciences MLR process
Medical Legal Review (MLR) has always been one of the most challenging and complex aspects of the marketing production process for Life Sciences companies. In…
Digital transformation in retail
Last month, Target announced its latest figures that showed a remarkable turnaround from the same time the year before. The company said that its digital…
The 4 key capabilities of DAM platforms for manufacturers
In my last blog, I took a look at Digital Asset Management (DAM) and how manufacturers can use this technology to take full advantage of…
Is customer engagement the answer to the ‘existential threat’ facing Utility companies?
Enhanced customer engagement was shown to be the top outcome that UK Utility companies looked for from their digital transformation initiatives. That’s according to research…
The Digital Core: Powering efficiency and innovation for the Utilities industry
As we embark on our Innovation Tour 2018, I’m reminded of a prediction from Gartner. In 2015, the firm suggested that 80% of processes and products…
What will be the effect of Brexit in the manufacturing industry?
Last year, the UK government said that it had conducted no sectorial impact assessments of the UK’s withdrawal from the EU single market. It has…
GDPR in manufacturing: Where to start, threats and opportunities
There are now less than three months left until the EU General Data Protection Regulation (GDPR) comes into force. Although it seems like we’ve been…
ISO identification of medicinal products (IDMP)
In a previous blog I looked at some of the EU regulations that are disrupting the Life Sciences sector. One area of change with truly…
OpenText and Documentum – a year of progress in Energy and Engineering
As we reach the first anniversary of the OpenText purchase of the Documentum family, I thought it was a good idea to look back at…
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