data insights

Insight is the new GOLD

My children will never face the challenges that I did. No television, no personal cell phones, and don’t ask me about my first computer (which…

April 17, 2024 • 4 minutes read

Customer Experience

Is your speech analytics solution multilingual?

Exceptional customer experience (CX) continues to be paramount for any business. In fact, a Gartner survey conducted in 2020 found that 91% of organizations said…

September 21, 2021 • 4 minutes read

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