OpenText™ Content Aviator puts AI into the hands of business users to leverage conversational search, discover content, or even summarize a document or workspace, offering new ways to interact with content and extract knowledge. Content Aviator enables organizations to combine the power of generative AI and large language models (LLMs) with OpenText content services platforms, including OpenText™ Core Content Management, OpenText™ Documentum™ Content Management (CM) and OpenText™ Content Management (Extended ECM), to make document management, knowledge discovery, and business process automation more efficient, effective and intelligent.
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Sign up nowMarch 2025: What’s new in Content Aviator CE 25.1
Announcing Salesforce Agentforce integration
We’re excited to announce the availability of our first phase of AI-to-AI integration between OpenText Content Aviator and Salesforce Agentforce. This new integration available for OpenText Content Management CE 25.1 empowers Sales and Customer Service teams with AI-driven enhanced actionable insights to boost productivity and accelerate processes. It enables users to:
- Discover relevant information fast and easy: Find, summarize, and translate business workspace content, directly within Agentforce. For example, a Sales rep can summarize customer buying trends and upsell products that resonate or a Customer Service agent can easily summarize and resolve a claim.
- Seamlessly update your Salesforce information with OpenText Content Aviator insights using AI-to-AI integration, reducing manual entry and errors.
- Interact with customers more intelligently: Write personalized email responses in OpenText Content Aviator and send from Agentforce.
With this integration between Agentforce and OpenText Content Aviator, sales teams gain content-driven insights to close deals faster; Customer Service responds more accurately and personally to retain customers; and claims are processed and resolved more efficiently.
Find it on Salesforce AppExchange and on the just announced Salesforce AgentExhange marketplace.
November 2024: What’s new in Content Aviator CE 24.4
OpenText Content Aviator is now integrated with OpenText™ Information Archive to revolutionize how IT data managers interact with legacy content and archived data. Through OpenText Content Aviator’s intuitive LLM-powered chat interface, users can easily access, retrieve, and summarize archived data using natural language.
The integration of OpenText Content Aviator with OpenText Information Archive provides rapid insights to unfamiliar archived content, greatly enhancing productivity while assuring sensitive and proprietary information remains secure and adheres to organizational security protocols. OpenText Content Aviator enables smarter, faster, and safeguarded data retrieval from archived systems, making it an indispensable part of the end-user experience when accessing vast amounts of legacy content.
OpenText is also pleased to announce the availability of a new 30-day free trial that allows customers to experience the power of OpenText Content Aviator with OpenText Content Management (Extended ECM). Customers receive their own dedicated, OpenText Content Aviator-enabled business workspace to upload their own sample documents specific to their own use cases in this completely self-service experience. Try Content Aviator today!
July 2024: What’s new in Content Aviator CE 24.3
Customers using OpenText Content Management (Extended ECM) CE 24.1 and later on-premises can now deploy OpenText Content Aviator by accessing it through the OpenText Content Cloud in a hybrid configuration. This means no content must be migrated, but Aviator-related data and AI queries will use the cloud. Content Aviator is currently available on Google Cloud, but future 2025 releases will support Amazon Web Services and Microsoft Azure cloud configurations.
OpenText is also pleased to announce the availability of a new interactive demo showcasing the power of Content Aviator with Extended ECM. Customers can sign up for this risk-free demo and try Content Aviator with pre-built, out-of-the-box scenarios for Insurance, Real Estate and HR. This interactive experience allows customers to get started with Content Aviator immediately with the freedom and flexibility to ask their own questions and try all the latest features of Content Aviator such as summaries, translation, content generation and more, all at their own pace. Additional scenarios and new features will be added to the interactive demo in future releases.
October 2023: Introducing OpenText Content Aviator
Transform user productivity with an AI-powered intelligent assistant
OpenText is excited to introduce OpenText™ Content Aviator, an AI-powered intelligent assistant now available for OpenText Core Content (CE 24.1 release), Extended ECM (CE 24.2 release) and Documentum (CE 24.3 release) customers. Content Aviator empowers business users with AI content management and the ability to leverage an interactive chat interface and conversational search to quickly discover content, summarize or translate a document or workspace, and draft content such as emails. By quickly providing relevant answers to natural language questions, Content Aviator eliminates tedious, manual tasks to help you get work done – faster.
