Taking digital process automation to the next level: OpenText AppWorks 16.4

Since our inception, OpenText has focused on helping organizations get more value out of their information. In today’s world, that mission translates into using information to automate processes that support data-driven decisions; in other words, digital process automation through business applications.

With Release 16.4, we’ve made several major improvements that will help our customers achieve faster business value from digital process automation. Additionally, we’ve unified OpenText™ Process Suite with OpenText AppWorks, making it easier for developers to create applications that are content rich and natively mobile.

AppWorks 16.4 provides our customers with more choices for addressing their needs with low-code, custom coded, or hybrid applications. It also focuses us on our mission of unlocking the value of information held in disparate enterprise systems and content repositories, and supporting application development across OpenText products, partners and customers.

Easier, more powerful low-code development

Low-code development gives organizations the power to accelerate application development and meet growing digital transformation needs. With Release 16.4, OpenText AppWorks has expanded its functionality for low-code developers building a wide variety of digital process automation applications. For example, we’ve made it easier to:

  • Incorporate multiple types of workflows within a single application
  • Assign predefined sequential identifiers to cases
  • Create dynamic enumerations by automatically generating a template to leverage in your business process
  • Add business logic to your imported entities
  • Improve audit trails by tracking more detail when changes are made
  • Enhance user authentication with support for OAuth

More connected to enterprise content

We’ve also given our customers the power to do more with their existing information assets. For example, a new integration with Documentum expands our support for content repositories, enabling low-code developers to access information in Documentum via drag-and-drop tools and provide users with more content in context, whether through an enterprise system, purpose-built application or mobile app.

In addition, AppWorks 16.4 offers improved attachment management, by giving designers more control around file type support, which is particularly useful for case management. Now, low-code developers can configure the Content and File building blocks to accept or reject one or more specific file types. For example, you could designate that only .pdf or .docx files can be uploaded into a case file. In addition, Microsoft® Office 365® Online is now available for applications that use OpenText Core as the document management repository.

With AppWorks 16.4, internal knowledge workers and other end-users gain more power over information. Knowledge workers who process cases can create new folders within a case, with the same permissions as parent folders that have been automatically created with the case. They can also compare two documents or versions of the same document from within their case management application, using the compare functionality of OpenText Brava!. And, if made available by the application designer, anyone who is uploading a document—whether it’s an internal knowledge worker or an external user like a building owner requesting a permit—can add more metadata to documents they upload to assist with categorization, routing, or other activities within the case.

Performance and scalability for large-scale applications

As our customers deploy more low-code digital process automation applications to larger user populations, we’ve added several capabilities to improve performance and scalability. For example, you can pre-load process instances so they run faster within your applications.

Additionally, new developer documentation supports both low-code and custom coded application development. This includes guides and how-to’s to support low-code development. In addition, AppWorks 16.4 offers Dutch run-time environment translation support.

See for yourself how AppWorks can help your organization

AppWorks 16.4 is available now. If you’d like to learn more about AppWorks 16.4 and how our approach to low-code development can benefit your organization, contact your OpenText account executive or read our Low-Code Development Strategy white paper.

Dane Becker

Dane is a Senior Marketing Manager for Process and Applications, with over 25 years experience in managing and marketing software products and solutions. He is currently focused on launch and go-to-market activities for AppWorks, Digital Process Automation, Dynamic Case Management and Low-code Applications.

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