OpenText named a Leader in the 2026 IDC MarketScape for Intelligent Content Services

Your AI agents are only as good as the content they can access and trust. As enterprises move from AI pilots toward broader adoption, the challenge is less about the model itself and more about the information behind it: Is it accurate? Governed? Connected to the business context where decisions are made?

Without that foundation, AI cannot reliably deliver the outcomes enterprises expect. That is the problem OpenText Content Cloud was built to solve, and it is why we believe this recognition matters.

We are pleased to announce that OpenText has once again been named a Leader in the IDC MarketScape: Worldwide Intelligent Content Services 2026 Vendor Assessment (doc # US54137426, September 2026).

According to the IDC MarketScape, “Organizations should consider OpenText for its content governance, records management, and workflow capabilities. Content Cloud solutions manage the life cycle, distribution, use, and analysis of information across the organization. OpenText’s agentic architecture centers on Content Aviator (an open orchestration layer that sits between enterprise content platforms and the AI ecosystem) with core business capabilities exposed as specialized agents and agent pools. With deep integrations into SAP, Teams, Salesforce, and a long list of industry and LOB solutions, OpenText provides value to a wide array of use cases, especially for large enterprise customers and highly regulated industries.”

We believe this recognition reflects a principle that has long guided our approach: AI should come to your content, not the other way around. With OpenText, content is never crawled, copied, or exported, and permissions are enforced in real time.

With OpenText, the governance already surrounding your enterprise information determines what AI and agents can access and act on. And because Content Cloud connects content directly to SAP, Microsoft 365, Salesforce, and other critical applications, AI and agents understand the client, claim, or purchase order behind each document. That means organizations can move from AI that answers questions to AI that gets work done, in the flow of business and without abandoning the systems and investments they already rely on.

AI only works as well as the content behind it. The real test is whether that content is trusted, governed, and ready to support AI at scale.

For organizations that have spent years governing, connecting, and managing their most important information, that investment becomes a significant advantage in the agentic AI era.