Page 9 – OpenText Blogs

5 things you should know about OpenText: Legal IT Insider’s 2025 Market Report

The legal technology landscape has evolved from cardboard boxes and highlighters to what is now arguably the most sophisticated legal software market at the intersection of law and technology.

The 2025 Legal IT Insiders eDiscovery and Courtroom Evidence Systems Market Report, authored by lead analyst Neil Cameron, provides crucial insights into this competitive sector—with OpenText emerging as a giant with significant strategic advantages.

Here are five key takeaways from the report about OpenText™’s position in the evolving eDiscovery market.

1. OpenText is the “granddaddy” of legal tech

OpenText didn’t stumble into eDiscovery leadership—it built its position through deliberate, strategic acquisitions—creating a comprehensive legal technology ecosystem.

The real game-changer came with the 2016 acquisition of the Axcelerate eDiscovery platform (now OpenText™ eDiscovery). Axcelerate was a pioneer in analytics, introducing predictive coding early and earning several AI-related patents. OpenText continued this acquisition strategy with forensic collections in 2017 and Insight (now OpenText™ Core Insight) cloud-based eDiscovery software in 2019.

This strategy has positioned OpenText as more than just another eDiscovery vendor—it’s a comprehensive solution provider with deep roots in enterprise content management, giving it unique advantages in an increasingly fragmented market.

2. Their global presence solves the cross-border compliance nightmare

In a world where data localization laws are multiplying faster than legal departments can track them, OpenText’s global infrastructure is a strategic differentiator. The company offers flexible deployment options, including single-tenant private cloud, multi-tenant cloud through AWS isolated regional centers, on-premises deployment, and even air-gapped appliance-based solutions.ⁱ

Wendy Cole, Director of Product Marketing at OpenText, explains: “We recognize the importance of deployment flexibility, scalability, availability, and security – especially in the context of multi-national enterprises involved in cross-border litigation and investigations.”

3. Government agencies are using OpenText for high-stakes investigations

When regulators trust your technology for their most sensitive investigations, it’s a powerful endorsement. Richard Day, Head of eDiscovery at the UK’s Serious Fraud Office, provides compelling insight into how OpenText’s solutions are transforming investigations: “We’re presenting OpenText eDiscovery to investigators to use the tools and analytics to get to the documents and to understand the case quicker. That’s really important to us. OpenText eDiscovery changes the way that we investigate. It has become a much more intuitive and iterative process.”

This endorsement from a major regulatory body highlights OpenText’s position not just as a solution provider but as a trusted partner in high-stakes government investigations. When agencies responsible for combating serious fraud trust your platform, it speaks volumes about the technology’s reliability and security.

4. OpenText™ eDiscovery Aviator makes AI integration look like “magic”

Generative AI has moved from hype to reality in document review, with virtually every major vendor announcing AI assistant integrations. OpenText’s response is OpenText™ eDiscovery Aviator, which integrates with OpenText™ eDiscovery to enhance processes through advanced GenAI capabilities.

The system automates document review, enabling attorneys to quickly access key facts and evidence. Features include AI-generated summaries of key documents, automated data categorization, prompt engineering workflows, and upfront LLM cost estimates that allow legal teams to refine review criteria before conducting a full-scale analysis.

The report notes that having live demonstrations by experts at vendors such as OpenText, “juggling an ever-reducing, and ever-increasingly relevant, document set using these latest tools in a few minutes is the nearest thing to magic that this author has witnessed recently.”

5. They solve the “one-off eDiscovery” cost problem

With the global eDiscovery market estimated at $15–17 billion in 2024 and projected to reach over $25 billion by the end of the decade, cost control has become paramount. OpenText’s comprehensive suite delivers—by offering legal hold, compliance, discovery, and investigations support in one stack—reducing vendor fragmentation and associated costs.

Andy Teichholz, OpenText Legal Industry Strategist, addresses the trend toward “continuous compliance discovery”: “We are continually evaluating how to best serve our customers further to the left of the EDRM. Currently, as part of that effort, we are focused on proactive and continuous eDiscovery with an emphasis on treating it as a business process – centralizing and reducing eDiscovery costs of ‘one-off’ discovery.”

This forward-thinking approach positions OpenText to capitalize on the predicted shift of organizations to maintain constantly updated discovery repositories that can be immediately deployed when litigation arises—a fundamental change from reactive, case-by-case discovery processes.

The bottom line

The 2025 Legal IT Insiders report describes a sector undergoing rapid transformation, where traditional approaches give way to AI-powered, integrated solutions. OpenText’s positioning as a comprehensive legal technology provider, with its deep roots in ECM, strategic acquisitions, and continued AI innovation, makes it uniquely positioned to address the challenges facing modern legal teams.

The convergence of AI, cloud computing, and advanced analytics represents a fundamental shift in how legal professionals approach eDiscovery—and OpenText’s integrated solutions are designed to help organizations navigate this landscape successfully.

Learn more about how OpenText supports every phase of the eDiscovery process. Explore our eDiscovery solutions.

Wendy Cole

July 25, 2025

eDiscovery, Industries, Legal, News, News & Events, Technologies

ediscovery, ediscovery ai, ediscovery aviator
Banking on intelligence: How AI content management transforms onboarding
Client onboarding in banking is complex. It involves collecting, reviewing, and managing a wide range of documents. Compliance is critical. So is speed. But traditional content systems weren’t built for today’s pace.

That’s where generative AI (GenAI) comes in.

From static repositories to intelligent workflows

Most banks already use content management systems. But these systems often act as passive storage. They don’t help users find what they need. They don’t guide decisions. And they don’t adapt to changing compliance needs.

AI content management changes that.

With OpenText™ Core Content Management, which includes OpenText Content Aviator, banks turn static content into dynamic intelligence. Banks use GenAI to understand, summarize, and act on content in real time—supporting operational excellence across onboarding teams.

Meet your AI content assistant

Imagine a client onboarding KYC specialist handling dozens of new accounts a week. Instead of digging through folders, they ask:

“Do we have all KYC documents for John M. Reyes?”

The AI content assistant responds instantly: “Yes. ID, utility bill, and proof of income are complete. All documents are compliant. Would you like to sync with the CRM?”

This isn’t just automation. It’s intelligent assistance. The assistant understands context, tracks document status, and suggests next steps. It helps banks streamline business operations management.

Real business impact

Banks that use AI content management for operational excellence report:
- Faster onboarding: AI reduces time spent searching and reviewing documents.
- Higher compliance: The assistant flags missing or outdated files before they become issues.
- Better productivity: Staff focus on decisions, not document wrangling.
According to a 2025 Temenos survey, 81% of banks are increasing investment in AI to modernize operations and accelerate digital transformation in banking.[1]

Seamless, secure, scalable

The OpenText Core Content Management platform integrates with core banking systems, CRMs, and compliance tools. It ensures that content is not only accessible but also actionable. And it does so securely, at scale to support the demands of modern digital banking.

The bottom line

Client onboarding doesn’t have to be a bottleneck in business operations. With AI content management and a smart AI content assistant, banks can onboard clients faster, stay compliant, and deliver better service.

OpenText Core Content and Content Aviator make it possible.

Ready to see how?

AI operational excellence for banking

Banking knowledge reimagined for consistent, trustworthy customer experiences

Drive digital banking success

[1] Temenos and Hanover Research, Temenos survey reveals banks doubling down on technology modernization to drive customer experience, May 22, 2025.
Sabra Goldick

July 24, 2025

Banking, Content Services, Industries, Line of Business, Operations, Technologies

ai content management, Banking, customer onboarding, financial services, OpenText Content Aviator, OpenText Core Content Management
Closing cloud deployment skills gaps
A quick online search regarding the history of cloud computing reveals the concept dates back to the 1950s. The decades that followed held technological innovations and evolving definitions until we hit our ‘modern’ understanding around 2006. The last 20 years have yielded conversations centered on the benefits of digital transformation and the various advantages of X-as-a-service solutions. However, “cloud migration is moving at a slower pace than expected. One of the main stumbling blocks is the cloud computing skills gap.”¹
- Over 85% of the IT decision-makers surveyed by Statista shared the lack of skills and expertise in cloud operations has impacted the company’s abilities to achieve its business goals.
- About 44% of respondents to an S&P Global survey cited difficulty in hiring quality candidates when asked about the significant challenges they face when trying to address the cloud skills gap.
- Nearly 98% of global organizations in a survey of 500 IT decision-makers by Vanson Bourne are facing a cloud skills gap.
Against this backdrop is the prediction that “the global cloud computing market size is projected to reach USD 2,390.18 billion by 2030, growing at a CAGR of 20.4% from 2025 to 2030.”² A Gartner report states that the cloud will be a business necessity by 2028. If you are implementing, deploying, configuring, or using software, it’s pretty difficult to avoid the cloud.

Working in the OpenText Cloud

The OpenText Cloud is designed and optimized to provide complete information management services and solutions, supporting more than 44,000 customers around the world. Unlike other commercial cloud platforms, the OpenText Cloud is managed by a single, global OpenText team with information management expertise.

To work in the OpenText Cloud, practitioners must achieve the required OpenText credentials to validate their skills. Technical system and business configuration of OpenText products in the OpenText Cloud requires substantial knowledge of the underlying software. Therefore, all customers or practitioners that want to deploy and configure the solution on their own are required to be OpenText certified for their specific products and solutions. Practitioners must show their credentials to gain access to the OpenText Cloud. This policy applies to all practitioners that are engaged by a customer or by any other third party to implement a solution in the OpenText Cloud.

What is a practitioner?

A practitioner is an individual who is in a profession or role in which they are required to be trained and certified to be considered qualified. In the context of the OpenText Cloud, a practitioner is the individual who will perform the Business Administrator role for cloud-hosted implementations.

Seven new Cloud Practitioner credentials

OpenText Learning Services administers the certification program and defines the pre-requisites for each certification, depending on the product and role. The first Cloud Practitioner credential available was for OpenText Content Management (Extended ECM) for SAP SuccessFactors. As of this month, we have added seven additional Cloud Practitioner credentials to the portfolio. Cloud Practitioner status must be verified by the OpenText Customer Success Manager before access to the OpenText Cloud is granted.

Review the following OpenText learning paths to understand requirements for the Cloud Practitioner role. You’ll find the roles listed on the left side of the page. If a product does not yet have a Cloud Practitioner role associated with it, follow the Business Administrator learning path.
Certified experts assure better business outcomes

Ensuring all practitioners have the right skills will result in more effective deployments on the OpenText Cloud and increased customer success. It’s one of the ways OpenText is working to close the cloud-related skills gap! Contact us at training@opentext.com

¹^{https://www.sangfor.com/blog/cloud-and-infrastructure/addressing-cloud-computing-skills-gap-strategies-and-solutions}

²^{https://www.grandviewresearch.com/industry-analysis/cloud-computing-industry}
Learning Services

July 23, 2025

Cloud, Content Services, Customer Experience, Industries, Information Technology, Learning Services, Line of Business, Services, Technologies

Cloud Certification, Cloud Practitioner, Learning Services
How to avoid enterprise content management software roadblocks
There is no one-size-fits-all strategy for information management, nor should there be. So, how do you know which enterprise content management (ECM) approach is right for your business?

According to a Foundry Research survey, there are three factors that motivate organizations’ technology decisions[1]:
- Increasing operational efficiency (cited by 34% as “most important”)
- Reducing cost (27%)
- Improving customer experiences (18%)
Certainly, enterprise content management can deliver on all three points by bringing content and processes together to provide access to information when and where needed. But knowing exactly which questions to ask during the evaluation and selection process can be challenging—and often hindsight is 20/20.

To anticipate future needs and avoid deployment roadblocks and security headaches down the road, here are five questions to guide your search to allow you to tap into the full promise of enterprise content management software.

Can the enterprise content management softwaregrow with your business?

Despite having “enterprise” in the name, not all enterprise content management tools are created equal. While most solutions claim to scale up and down to meet any use case, it’s important to take a hard look at scalability to assess if the ECM platform will manage the expected load—for information, transactions, and users. While perhaps difficult to predict, think about anticipated growth and the solution’s ability to support millions of documents, hundreds of thousands of transactions, information ingestion at a global scale, and seamless access for the required number of internal and external users.

Will the enterprise content management software bridge cloud silos?

Whether you’re committing to an on-premise deployment, currently navigating the middle ground with a hybrid environment, or embracing a cloud-first strategy, your ECM solution should accommodate your desired environment—not the other way around. True ECM flexibility means the ability to support applications across multiple clouds and computing environments, including private cloud, public, multitenant SaaS, and everything in between. It’s important to ensure your applications, workloads, and business processes can continue to operate in a mix of computing environments, if desired, while meeting regulations tied to data sovereignty and access control.

As organizations continue to invest in cloud-based enterprise applications, such as SAP Rise, Salesforce, Google Workspace, Guidewire, and Microsoft 365, enterprise content management tools can serve as the connecting force. With out-of-the-box integrations across a multi-cloud environment, you can make information within these applications accessible to those who need it—driving value from cloud investments and creating a seamless experience for knowledge workers.

How intelligent is information governance?

Your enterprise information is one of your most valued assets—and should be protected as such. Enterprise content management software brings control to content chaos but also needs to control risk with trusted information governance. It’s important to assess governance capabilities within the ECM system, looking for intelligent, automated, and policy-driven features to help you stay compliant and secure. With users operating across multiple applications, each with unique content requirements, information needs to be monitored and managed as it flows throughout business processes, able to be tracked and audited at any time. Plus, well-governed enterprise content management tools provide the foundation of accurate, trusted data for use with GenAI, improving the generation, access, and use of information.

Is the enterprise content management software AI-ready?

AI has become a business necessity, helping employees work smarter by using information in new, more insightful ways. While an ECM platform delivers a single source of truth with information users can trust, GenAI takes content to the next level. By enhancing enterprise content management tools with an AI content assistant using a conversational chat interface, users can quickly find, create, and summarize information. And the power of search and summarization should extend across business applications, integrating intelligence directly into critical processes to unlock efficiencies at scale.

Will enterprise content management help users do more with less?

Investing in an ECM solution promises improved productivity, allowing the business to continue at a desired or future level of operations without adding new resources. It’s important to assess process automation capabilities, including the ability to use workflow capabilities within the enterprise content management software to boost efficiencies across entire departments—while keeping users within preferred applications. From pushing documents, such as invoices or resumes, through approval processes to enabling more informed customer engagement, the right ECM solution can automate repeatable, content-heavy processes with configurable workflow templates.

Take the guesswork out of your ECM decision

Discover why OpenText is the leading vendor of choice for enterprise content management, trusted by global organizations to power and protect information to drive secure, data-driven operations.
See what intelligent enterprise content management tools can do for your business

[1] Foundry Research, MarketPulse Survey: Digital Friction, September 2024
Tom Grucza

July 22, 2025

Content Services, Technologies

enterprise content management
Available now on Azure Marketplace – OpenText Core Threat Detection and Response

OpenText™ Core Threat Detection and Response is now available on the Microsoft Azure Marketplace, making it easier than ever for security teams to deploy advanced behavioral threat detection directly into their Microsoft environments. Purpose-built to enhance Microsoft Defender for Endpoint, Entra ID, and Security Copilot, the solution uses unsupervised machine learning and behavioral risk scoring to detect insider threats, credential misuse, and advanced attacks that evade traditional tools.

With native integration, AI-powered summaries, and contextual prioritization, organizations can reduce alert fatigue, accelerate investigations, and get more value from their existing Microsoft security investments starting today. Best of all, there are no rules to write or maintain allowing threat hunters to focus on stopping threats.

How OpenText unlocks deeper value from Microsoft security tools

Microsoft security tools are powerful on their own. They provide rich endpoint and identity telemetry, broad coverage, and native integration across the Microsoft ecosystem. Their strength lies in what’s expected, ours lies in what deviates from expectation. Together, we bridge the gap between surface-level activity and deep behavioral insight.

OpenText Core Threat Detection & Response continuously learns what “normal” looks like in your environment and at the level of users, machines, processes, sessions, and access patterns. Using unsupervised machine learning and behavioral risk scoring, it flags early-stage insider threats, account misuse, and slow-moving attacks that blend into everyday activity.

We don’t replace Microsoft security, we level it up.
View on the Azure Marketplace
What else do you get with OpenText?

Behavioral intelligence from your existing Microsoft signals

Tap into the telemetry already flowing through Microsoft Defender for Endpoint and Entra ID. Core Threat Detection and Response analyzes it through behavioral models built on unsupervised machine learning transforming raw signal into prioritized, high-fidelity insights.

Built-in threat context, no tuning required

The system continuously learns what’s normal across users, machines, and services. That means no rules to manage, no baselines to configure, and no scripting to keep pace with evolving attacker behavior. You get detections tailored to your environment from day one.

Risk-based prioritization that knows your business

Instead of flooding your SOC with alerts, threats are ranked by their potential impact using mathematically grounded risk models. This helps your team focus attention where it matters on the threats most likely to cause damage.

Natural language summaries for every detection

Each alert includes an AI-generated, plain-language explanation that ties behaviors to the MITRE ATT&CK framework. Analysts of all levels can act quickly with confidence, reducing investigation time and decision friction.

Stronger Microsoft security, seamlessly integrated

With native support for Defender, Entra ID, and Microsoft Security Copilot, the solution complements your existing stack, no agents, no duplicate tooling. You keep your Microsoft architecture and gain a layer of behavioral insight it doesn’t provide natively.

Options for expert guidance and managed services

Whether you want advisory support, 24×7 threat monitoring, or full SOC-as-a-Service, our tiered Insider Security Program grows with your needs. We deliver detection, hunting, and response aligned to your risk profile and maturity level.

The value of Azure Marketplace access

With availability on the Azure Marketplace, it’s now easier than ever to deploy OpenText Core Threat Detection & Response alongside your Microsoft ecosystem. Leverage your Microsoft investments, streamline procurement, and accelerate adoption. And do it all while all while adding behavioral intelligence your SOC doesn’t have today.
View on the Azure Marketplace

Nik Earnest

July 22, 2025

Line of Business, Security, Security, Technologies

Azure Marketplace, Behavioral Analytics, Microsoft Defender for Endpoint, threat detection and response
Scale smart: How GitHub and OpenText unlock trusted AI for enterprise DevOps
In sectors where uptime is sacred and compliance is non-negotiable, speed alone isn’t enough. You need precision; you need audit-ready confidence; you need AI-native software delivery that’s built for the realities of regulated, high-stakes enterprise DevOps.

That’s why OpenText™ DevOps Aviator now flies with a copilot—thanks to its new integration with GitHub Copilot!

This marks a major leap forward in AI for DevOps—where artificial intelligence isn’t just an assistant, but an architect of secure, compliant delivery. More than a productivity boost, the integration of OpenText DevOps Aviator and GitHub Copilot Extensions redefines what AI can achieve when it doesn’t just support developers—but intelligently orchestrates enterprise-grade software delivery from end to end.

“Organizations working in high-stakes environments need more than generic automation,” said Tal Levi-Joseph, VP of Software Engineering at OpenText. “Our partnership with GitHub brings intelligent, secure, and compliant AI assistance directly into developers’ native workflows—unlocking real productivity while reducing risk.”

DevOps re-architected for AI-native software delivery

As part of OpenText Cloud Editions (CE) 25.3, this integration brings AI for DevOps directly into the OpenText™ Core Software Delivery Platform. From initial planning through testing, deployment, and feedback loops, AI is no longer bolted on. It’s built in—tailored for the scale and complexity of enterprise DevOps.

What this unlocks:
- Security-first pipelines with STRIDE-based threat modeling that’s AI-driven, not manual.
- Regression-proof testing across unit, UI, and integration layers—unified and platform-aware.
- AI-powered planning that converts features into traceable, sprint-ready tasks.
- Smarter defect resolution that transforms fragmented issue data into prioritized fixes.
The result? Fewer handoffs, faster resolution, and traceability your auditors will love.

AI that builds, tests, secures—and delivers

Where other copilots stop at code, OpenText DevOps Aviator delivers full-lifecycle intelligence—with compliance, performance, and security engineered in.

But that’s just the start. Key innovations in CE 25.3 empower teams to:

Unify and supercharge testing

Generate JUnit tests and Selenium flows automatically. Shift from testing laggard to testing leader—without scripting debt.

Get suggestions for automated tests using Java

Shift security left

Build threat models from day one. Surface vulnerabilities before release and maintain a defensible compliance posture.

Crush defects with contextual AI

Turn bug data and team chatter into clear, actionable fixes—so developers resolve issues faster with less guesswork.

Ask AI to generate a strategy to fix defects

Plan with precision

Use AI to break down features and stories into testable tasks, improving estimation accuracy, aligning sprints, and keeping teams on track.

Turn requirements into reusable tests

Convert Gherkin-style requirements into executable behavior-driven development (BDD) scenarios. Align product, QA, and compliance from the start.

Generate Gherkin tests for user stories

Built for enterprises. Tuned for trust.

Unlike generic copilots, this joint solution is purpose-built for environments where software quality, governance, and compliance are non-negotiable, enabling:
- Audit-ready automation across every phase of software delivery.
- Enterprise-grade traceability for every requirement, test, and defect.
- Faster time-to-value without sacrificing security or control.
If you’re under pressure to deliver software faster—but can’t afford to compromise trust—this is your copilot for the road ahead.

Learn more about OpenText DevOps Aviator and contact us for a demo.
Michael O’Rourke

July 22, 2025

DevOps, News, News & Events, Product Updates, Technologies

AI, devops, DevOps Aviator, enterprise devops, OpenText integration
What’s new in OpenText SAP Applications
The latest announcement by OpenText™ of Cloud Editions includes some great OpenText SAP Application updates below.

July 2025: Streamlining Workflows with Smarter HR Document Management

OpenText Content Management for SAP SuccessFactors CE 25.3 focuses on:

Streamlining Workflows with Smarter HR Document Management

Empower your HR team with our latest update Cloud Edition 25.3. The application Mobile App now supports Smart Document Types, making uploads faster, more accurate, and seamlessly routed for approval. Reduce admin time while safeguarding data integrity.

HR business users and managers can now preserve search results in the To-Do widget—no more repetitive searches after completing tasks.

Automated report creation eliminates repetitive administrative tasks, freeing up time for more strategic initiatives like employee engagement and onboarding.

Plus, HR users gain access to the employee destruction log, ensuring GDPR compliance and full audit transparency. Read more about how you can Navigate Compliance in the SAP SuccessFactors World.

April 2025: What’s new in OpenText SAP Applications CE 25.2

OpenText Content Management for SAP SuccessFactors also called SAP^® SuccessFactors Extended ECM by OpenText CE 25.2 focuses on:

Delivering major performance enhancements to improve speed, flexibility, and the employee experience. Benefits include:

Performance Enhancement – Enjoy faster response times with operational searches (<1.3s) and HR uploads (<1.2s). No extra setup is required!

Flexible HR Communication – Business Administrators can now upload corporate fonts, including barcode and Google Noto, ensuring brand consistency while reducing support tickets.

Faster Document Imports – Migrate historic personnel files 2x faster with real-time or scheduled imports, plus improved fault analysis and rerun capabilities.

Smarter In-App Notifications – Stay updated with embedded analytics and user-driven enhancements while maintaining GDPR compliance. Opt-in via settings to unlock valuable HR insights.

To enjoy a quicker, more effective integrated SAP SuccessFactors© HR document management solution, see the best practice guide for your updates!

January 2025: What’s new in OpenText SAP Applications CE 25.1

OpenText Content Management for Human Resources also called SAP^® SuccessFactors Extended ECM by OpenText CE 25.1 focuses on:

We are pleased to present significant enhancements that improve performance, communication, and governance which make every day HR tasks more efficient and secure. Benefits include:

Performance Improvements:
- Faster Home Page Loading – A streamlined loading configuration significantly reduces role-based home page load times, boosting efficiency.
- Instant Employee Workspace Access – Extensive optimizations now allow workspaces to open in just 10 milliseconds, enhancing user satisfaction and productivity.
Improved Employee Communication
- Multiple Attachments Support – Upload multiple enclosures within generated documents, saving time and effort when creating important documents.
Stronger Employee Record Governance
- Enhanced Security with Banners/Watermarks – Apply visible security marks on-screen, downloaded, or printed records, protecting against unauthorized screenshots.
- Faster Dispositions Processing – Employee document disposal now processes almost ten times as fast, improving compliance and administrative efficiency
These enhancements ensure a faster, more efficient, and secure employee management experience. For more information, please reference the OpenText™ Content Management for Human Resources Success Journey Resources

Illustration of a fast-opening employee workspace

April 2024: What’s new in OpenText SAP Applications CE 24.2

OpenText Document Presentment for SAP^® CE 24.2 focuses on:

Revolutionizing the SAP Customer Communication Management Workflow with Document Presentment (DP) Connector. Benefits include:
- More efficient processing of SAP spool files, enhanced handling of large volumes of data and complex document
- Increased opportunities for automating document processing workflows and customizing document
OpenText Vendor Invoice Management for SAP^® CE 24.2 focuses on:

Improvements for the Invoice Overview Cockpit. Benefits include:
- Seamless navigation using diagrams as dynamic filters for the tasks in the Accounts Payable Workplace application
- Leveraging SAP CDS consumption views to enrich filters and streamline search help, optimizing the user experience and accelerating processes
Simplifying e-invoice processing. Benefits include:
- Support additional country-specific mappings out-of-the box: Romania and Spain
- Seamless integration with SAP Document and Reporting Compliance for Romania
Enhancing existing SAP Fiori applications. Benefits include:
- Mandatory rejection reasons lead to improved clarity and accountability
- Seamlessly confirm and proceed to the next action within the Enter Cost Assignment Advanced application
Vendor Invoice Management for SAP Invoice Overview Cockpit

OpenText Core Capture for SAP^® CE 24.2 focuses on:

Eliminating the need to operate and scale own servers. Benefits include:
- Run up to 15 SAP background tasks that send requests in parallel
- Receive extraction results faster than ever
Extracting new Chinese electronic invoice forms. Benefits include:
- Extract the fully digitalized e-fapiao and the e-fapiao new type of invoice
- Recognize general and special Value Added Tax (VAT) forms
- Read, use and transfer the content of QR codes
OpenText Archiving and Document Access for SAP^® CE 24.2 focuses on:
- Support for IAM profiles providing secure access control and granular permissions
- Ability to authenticate email addresses within email notifications, providing increased security and sender password can be entered in the Administration Client
OpenText Core Archive for SAP^® CE 24.2 focuses on:

Custom key management without Core Archive Connector. Benefits include:
- Store and rotate keys for document encryption with the key management system
- Core Archive Connector is not needed anymore for encryption purposes
Providing virus scanning capabilities for SAP Public Cloud/BTP use cases. Benefits include:
- Enabling virus scanning for documents stored via CMIS
- Scanning all documents from BTP or SAP Public Cloud for viruses during storage
Explore the new features and updates by contacting OpenText today! Don’t miss our May 8th webinar on how Great Lakes Cheese went paperless and modernized their organization with OpenText and SAP SuccessFactors. Register Now!

October 2023: What’s new in OpenText SAP Applications CE 23.4

OpenText Core Capture for SAP^® CE 23.4 focuses on using Core Capture for SAP with OpenText Extended ECM to scan, extract and file documents.

Core Capture for SAP historically supported the Vendor Invoice Management for SAP solution. With this release, the capabilities have been expanded to allow frictionless automation of business-critical information such as Work Orders and HR documents, directly into OpenText Extended ECM for SAP^® and OpenText Extended ECM for SAP^® SuccessFactors^®.

Benefits of this release include:
- Capturing business information with Core Capture for SAP to support SAP S/4HANA and SAP SuccessFactors
- Identifying more optimization potential with detailed analytic insights about extraction results
- Improving recognition of business partners on scanned information
- Extracting information from documents written in Arabic character sets
- The ability to work more efficiently with the Fiori Validation Workplace
Use OpenText Core Capture for SAP with OpenText Extended ECM to scan, extract and file documents.

July 2023: What’s new in OpenText SAP Applications CE 23.3

OpenText Core for SAP^® Success Factors^® CE 23.3 focuses on optimizing greater HR flexibility, control and ease of use with new administration interface.

As part of a greater transition to the Core Content platform, this first phase will merge the administration functionality to provide better flexibility, control and ease of use.

Benefits of this release include:
- Protecting confidential employee files with permission controls at the folder level to ensure compliance with local regulations while making the right information available to roles that need it.
- Empowering user experience with redesigned intuitive administrator management.
- Meeting data residency requirements by increased flexibility with additional geographic support.
OpenText Core for SAP SuccessFactors new HR administrative interface provides greater flexibility, control and ease of use.

April 2023: What’s new in OpenText SAP Applications CE 23.2

OpenText Core Archive for SAP CE 23.2 focuses on seamless, transparent migration of archives from off-cloud to cloud

The new capabilities focus on allowing customers of existing OpenText Archiving solutions for SAP to migrate their on-premises archive into the cloud using new migration tools.

Benefits of the latest migration tool include the ability to:
- Eliminate downtime as the migration runs transparently to end users and automatically routes new archived content to the correct archive.
- Ensure completeness and accuracy with validation of migrated and original archives.
In addition to the migration capabilities, we are also releasing improvements to Core Archive for SAP Solutions:
- Control document versions from the My Archive and Access User Interface
- Set Document Holds using CMIS standards
Digital Asset Management for SAP CE 23.2 now features the ability to streamline product media lifecycle into a single cohesive interface to further enhance our integration with SAP Commerce Cloud

With a completely re-designed set of interfaces, OpenText Digital Asset Management for SAP enables organizations to leverage SAP Commerce Cloud to manage digital assets in a product-centric approach aligned with your commerce and marketing strategy.

Benefits of the latest update include the ability to:
- Work in a product-centric set of user interfaces, either in SAP Commerce Cloud, and in the Digital Asset Management UI
- Reduce bottlenecks in the approval process with creative agencies and photographers
- Empower PIM and eCommerce with a single integrated solution with SAP Commerce Cloud
- Organize and synchronize media with SAP Product catalogues and deliver in the required size, format, and resolution through global Content Delivery Networks
SAP Digital Asset Management Product Workplace with three different sections: Product Data, Content and Teams.
Verna Tomkinson

July 21, 2025

Cloud, Content Services, Information Management, News & Events, Partners, Product Updates, SAP, Technologies

CE 23.2, CE 23.3, CE 23.4, CE 25.1, Content Cloud CE 23.3, Content management, Core Content, Extended ECM, Human resources, Jaguar TCS Racing, SAP, SAP S/4HANA, SAP SuccesFactors
The next generation of information management across energy and resources

In the energy and resources sector—where safety, operational excellence, and project execution are non-negotiable—the next frontier of transformation is not just about smarter, bigger machines. It’s about empowering the knowledge worker with a unified, intelligent, and secure platform for information.

The next generation of information management (IM) acts as the central nervous system for capital projects, operations and maintenance, supply chain, safety, IT, and other departments. It’s no longer just about storing documents or managing workflows. It’s about connecting people, processes, and data across the enterprise to elevate human potential and accelerate decision-making, so organizations can safely execute projects on time, keep critical equipment running, automate supply chains, and grow their business.

At OpenText, we see this transformation unfolding across five key dimensions:

1. Information unification in energy and resources

Information is everywhere across utilities, oil and gas, chemicals, metals and mining, and EPCs—but it’s often disorganized, disconnected, unautomated, or unprotected. Asset documentation, equipment performance history, critical safety information, supply chain transactions, customer experience data, and more are frequently isolated in silos. The future of safely delivering energy and essential commodities to the world accelerates when information is unified.

For example, as a former field engineer, I experienced this firsthand. To prepare and complete an operation, I had to access at least five different systems: field tickets from our revenue reporting platform, equipment manuals from the knowledge management system, SOPs from a shared drive, safety forms from the safety system, and work orders from the maintenance system. A unified platform connects ‘like’ forms of information—in this case documentation—into a single, accessible view, reducing friction and enabling faster, safer, and more informed decision-making.

2. Service management unification across departments

Just as holes can appear in work coveralls or other work attire, information holes can form in the digital fabric of an enterprise. These gaps can disrupt workflows, delay decisions, and increase operational risk.

The next generation of IM helps weave a stronger, more resilient digital fabric by unifying service management across departments. Through integration with observability and service management tools, organizations can reveal hidden assets, identify information gaps, and resolve issues faster. These tools provide real-time visibility into the health of the overall digital fabric, enabling teams to act quickly and decisively. This unification transforms service management from a reactive function into a proactive driver of efficiency and digital resilience across every department in industrial operations.

3. Modern user interfaces for the energy and resources workforce

Today’s workforce and the broader ecosystem of customers and partners expect intuitive, responsive, and personalized digital experiences. The next generation of IM delivers modern user interfaces that adapt to the needs of engineers, operators, safety managers, executives, and external collaborators alike.

Whether AI intelligent assistants, mobile-first dashboards, or self-service portals, these interfaces reduce digital friction and make it easier to engage with complex systems. For customers and B2B partners, this means faster access to documentation, real-time updates on service requests, and seamless collaboration across complex industrial workflows.

By simplifying access to information and streamlining interactions across the enterprise and its ecosystem, modern UIs empower everyone, from field technicians to supply chain partners, to focus on what matters most: safety, uptime, performance, and trust.

4. Digital workers and process automation

Manual, repetitive tasks are not only inefficient—they’re risky. The next-generation IM platform introduces digital workers that automate knowledge access, deliver supply chain insights for critical spare parts and services, detect threats, predict equipment failures, and more. These AI-powered assistants operate 24/7, ensuring consistency, accuracy, and speed across essential business processes.

This automation frees up human talent to focus on higher-value work while reducing errors, accelerating execution across capital projects, maintenance, and operations, and ultimately improving safety and reliability.

5. Make it all secure

In an era of escalating cyber threats and increasing regulatory scrutiny on critical industrial infrastructure, security must evolve to anticipate, protect, and simplify. The next generation of IM is built on a foundation of optimized threat detection, comprehensive protection, streamlined compliance, and proactive risk management.

A comprehensive cybersecurity platform helps industrial organizations anticipate cyber risks with advanced insights, protect against emerging threats across identities, data, and operations, and simplify security through integrated, robust tools that reduce complexity and support regulatory adherence so critical industrial operations are never compromised.
Learn more about OpenText industry solutions for energy and resources

Phil Schwarz

July 21, 2025

Industries, Information Technology, Line of Business, Oil & Gas, Utilities

chemicals, Energy, EPC, Information Management, metals and mining, service management, utilities
How OpenText™ DFIR tools deliver faster, deeper, and more defensible digital investigations

In the ever-evolving world of cybercrime and digital threats, investigators need more than just tools—they need clarity, speed and trust in the data they collect. That’s where OpenText Digital Forensics and Incident Response (DFIR) stands out. Known for its deep roots in digital investigations, OpenText offers a powerful DFIR portfolio that helps organizations uncover the truth faster and respond with precision.

The rise of DFIR in modern investigations

Digital Forensics and Incident Response (DFIR) has become an essential pillar in cybersecurity and criminal investigations. Incidents abound, from ransomware attacks against a corporation to data exfiltration by a disgruntled insider to a digital trail left by a criminal suspect. Organizations must have the ability to collect, analyze, and report on digital evidence in real time.

OpenText delivers Digital Forensics and Incident Response tools designed to do precisely that. And they have workflows built for speed, transparency, and investigative depth.

What makes OpenText DFIR different?

OpenText’s approach to DFIR stands out in several important ways:

Unified evidence collection across devices

OpenText Digital Forensics and Incident Response tools enable the seamless collection of data. They also work across multiple device types and environments, including laptops, mobile phones, cloud services, and even volatile memory. Whether an endpoint is on-premises or remote, OpenText DFIR tools enable the collection of data without disrupting the user or alerting potential adversaries. Products like OpenText Endpoint Investigator support targeted evidence acquisition with live and dead box collection, memory capture, and remote endpoint analysis, allowing SOC and DFIR teams to act quickly in volatile situations.

Deep analysis at speed

Modern investigations demand speed, but not at the expense of depth. OpenText Digital Forensic and Incident Response tools use advanced indexing and timeline analysis to help investigators quickly correlate data points related to file changes, registry activity, login events and communication across applications. OpenText automatically surfaces key artifacts, reconstructs user activity, and correlates data across sources. This means that investigators can answer the “what, when, how, and who” of an incident faster and with confidence.

Cloud and mobile forensics

Today’s digital footprints often live beyond the hard drive. OpenText Digital Forensics and Incident Response capabilities allow forensic teams to collect and analyze data from cloud platforms. This includes Office 365 and across more than 36,000 different mobile device profiles. OpenText offers deep support for chat apps, messaging platforms, social media, and encrypted apps. We give investigators visibility into communications and behaviors that other tools often miss.

Designed for collaboration and reporting

Investigations don’t end when evidence is found. Organizations must also communicate their results clearly. OpenText Digital Forensics and Incident Response tools are built with collaboration and reporting in mind. They include customizable timelines to case exports and court-ready reports, enabling teams to easily share detailed yet intuitive findings with legal, HR, executives or law enforcement.

Flexible investigative workflows

Artifacts-based workflow with deep-dive digital forensic investigation capabilities in a single solution delivers a powerful, end-to-end approach to incident response. OpenText Digital Forensics and Incident Response tools provide an artifacts-based workflow. This enables rapid identification and triage of key data points across systems, allowing investigators to prioritize and contain threats quickly.

Integrated deep forensic capabilities enable thorough analysis of complex attacks, timeline reconstruction, and the uncovering of hidden evidence. And you get it all within the same OpenText DFIR platform. This unified approach not only accelerates investigations and reduces tool-switching inefficiencies but also ensures data integrity and legal defensibility, empowering security teams to respond with both speed and precision.

How organizations are responding smarter

Enterprise security teams, government bodies and police agencies around the world trust OpenText DFIR solutions. Organisations have utilised these tools in various contexts, including insider threat cases, global cyberattacks, and child exploitation investigations. What ties these diverse use cases together is the need for actionable insight, fast collection, and defensible evidence.

For incident responders and SOC analysts, OpenText Digital Forensics and Incident Response solutions bridge the gap between raw data and real-world decisions. Whether you’re trying to validate a security alert or understand the full scope of a breach, OpenText DFIR tools help you get there faster and more reliably.

Take the next step toward cyber resilience

OpenText isn’t just another Digital Forensics and Incident Response vendor. We’re a partner in modern digital investigations that delivers tools that go beyond checkboxes to deliver real investigative value. The threat landscape is becoming broader and more complex. DFIR solutions that are fast, forensically sound, and built for today’s data environments are more than helpful—they’re essential.

Discover how OpenText Endpoint Investigator is just one example of how OpenText can accelerate your Digital Forensics and Incident Response (DFIR) operations with deeper visibility, faster investigations, and defensible results—learn more here.

Peri Storey

July 18, 2025

Line of Business, Security, Security, Technologies

cybersecurity, DFIR, Digital Forensics and Incident Response
The future of supply chains: From digital ambition to autonomous reality

The supply chain function is at a turning point. Over the next decade, we’ll see a fundamental shift in how supply chains are designed, operated, and optimized. This isn’t just about adopting new technologies; it’s about rethinking the very architecture of supply chain operations to meet the demands of a more volatile, regulated, and interconnected world.

Many organizations are already investing in digital tools, but the gap between ambition and execution remains wide. The question is no longer whether to digitize, but how to do it in a way that delivers real, measurable value. And, more importantly, how to prepare for what’s coming next.

Based on conversations with industry leaders and firsthand experience working with global supply chains, here are five future of supply chain predictions that are likely to define the trajectory of supply chain digitalization over the next 5 years.

5 Key predictions shaping the future of supply chains

1. AI-driven autonomy will redefine supply chain operations

Let’s start with AI. We’re moving toward a future where most day-to-day supply chain decisions will be made autonomously. That’s not a prediction; it’s already happening. AI is increasingly capable of handling operational decisions like rerouting shipments, adjusting forecasts, or flagging anomalies in real time. These are decisions where the optimization goal is clear, and human input doesn’t add much value.

What will remain in human hands are strategic and value-based decisions. The ones that require judgment, ethics, and long-term thinking. In this new model, humans define the “why” and “what,” while machines handle the “how.”

Organizations that embrace this division of labor and strike the right balance in people and AI working together will be able to scale faster, respond quicker, and operate more efficiently. But getting there requires more than just plugging in an AI tool. It requires a shift in mindset, governance, and data infrastructure.

2. Supply chain resilience will be built on scenario planning and supplier agility

If the past few years have taught us anything, it’s that resilience isn’t about avoiding disruption; it’s about responding to it quickly and effectively. That means having executable plans in place for a range of scenarios and supply chain challenges, from geopolitical shifts to cyberattacks to climate events.

It also means being able to onboard new suppliers quickly and securely. This is where automation becomes critical. Manual supplier onboarding processes are too slow and too risky for today’s environment. Companies need tools that can enforce governance while enabling agility, especially when regulations or market conditions require rapid shifts in sourcing strategy.

And let’s not forget cybersecurity. As AI becomes more powerful, so do the tools used by malicious actors. Humans are already the weakest link in cybersecurity, and that risk will only grow. AI must be part of the solution here too, helping users detect threats, avoid phishing attempts, and maintain trust across the supply chain.

3. Supply chain sustainability will be driven by regulation—Not just good intentions

There’s a lot of talk about sustainability in supply chain circles, but let’s be honest: for most companies, it’s still more about optics than action. The real driver of change is regulation.

The EU is leading the charge with initiatives like the Ecodesign for Sustainable Products Regulation (ESPR), EU Deforestation Regulation (EUDR), and others. Meanwhile the US is driving changes in the food supply chain by finally implementing the section 204 of the Food Safety Modernization Act (FSMA). These and many other regulations around the world are forcing companies to rethink how they track, report, and manage product data across the lifecycle.

The reality is that only a small number of companies are pursuing sustainability as a source of competitive advantage. For the rest, it’s about doing the minimum required to stay compliant. That’s why the regulatory floor matters so much. It sets the baseline for what “good enough” looks like and creates a fair playing field for those who want to do the right thing.

Organizations that want to lead—not just follow—need to go beyond compliance. That means investing in the systems, data, and processes that make sustainability operational, not just aspirational.

4. Digital product passports will unlock new value for brands and consumers

Digital product passports (DPPs) can be viewed narrowly through the lens of compliance. But they’re actually a huge opportunity for innovation. This applies to most companies that manufacture goods, but especially to consumer brands and the way they engage with consumers.

As DPPs become more common, consumers will get used to scanning QR codes on products to access detailed information. This behavior shift opens a new channel for digital engagement—one that’s tied directly to the physical product.

Brands can use this to deliver personalized content, loyalty programs, service offerings, and more. It’s a chance to turn a regulatory requirement into a strategic asset. But to do that, companies need to start thinking now about how they want to show up in this new digital space.

The worst mistake companies can make is to treat DPPs as just another compliance checkbox exercise. Those who wait until the last minute will miss the opportunity to differentiate and drive customer value.

5. Interoperability and trust will be the next frontier for supply chain digitalization

Automation depends on reliable and timely data that is delivered in a way that is readily understandable across the supply chain. Unfortunately, this is still one of the biggest barriers to supply chain transformation.

We’ve seen waves of standardization efforts over the years—some successful, many not. The latest push, including international data spaces with industry-specific frameworks, promises to be successful. But let’s be realistic: these efforts are unlikely to produce perfect outcomes.

This is where AI can play a game-changing role. By interpreting and translating data across systems, AI can help smooth out the rough edges of imperfect interoperability. But even with the best tech, there’s still a cultural hurdle to overcome.

Many organizations are reluctant to share data due to competitive concerns or fear of losing leverage. That’s understandable, but it’s also holding us back. The real question is: can we find a middle ground between full transparency and total protectionism? Because without trust, there is no collaboration. And without collaboration, there is no future-ready supply chain.

Are you prepared for the supply chain future?

The next five years leading into 2030 and beyond will be defined by how well organizations can orchestrate their supply chains, not just improve process execution and efficiency. Those who master supply chain orchestration—data, automation, governance, and experience—will be able to operate with greater autonomy, resilience, and agility.

The technology is here. The challenge is aligning it with strategy, culture, and execution. Now is the time to ask: Are you building a supply chain that’s ready for the future—or just digitizing the past?

Learn how OpenText enables smarter, more connected supply chain collaboration.

Ville Parkkinen

July 17, 2025

Business Network, News, News & Events, Technologies

Business Network, supply chain, supply chain collaboration

1. OpenText is the “granddaddy” of legal tech

2. Their global presence solves the cross-border compliance nightmare

3. Government agencies are using OpenText for high-stakes investigations

4. OpenText™ eDiscovery Aviator makes AI integration look like “magic”

5. They solve the “one-off eDiscovery” cost problem

The bottom line

From static repositories to intelligent workflows

Meet your AI content assistant

Real business impact

Seamless, secure, scalable

The bottom line

AI operational excellence for banking

Working in the OpenText Cloud

What is a practitioner?

Seven new Cloud Practitioner credentials

Certified experts assure better business outcomes

Can the enterprise content management softwaregrow with your business?

Will the enterprise content management software bridge cloud silos?

How intelligent is information governance?

Is the enterprise content management software AI-ready?

Will enterprise content management help users do more with less?

Take the guesswork out of your ECM decision

How OpenText unlocks deeper value from Microsoft security tools

What else do you get with OpenText?

Behavioral intelligence from your existing Microsoft signals

Built-in threat context, no tuning required

Risk-based prioritization that knows your business

Natural language summaries for every detection

Stronger Microsoft security, seamlessly integrated

Options for expert guidance and managed services

The value of Azure Marketplace access

DevOps re-architected for AI-native software delivery

AI that builds, tests, secures—and delivers

Unify and supercharge testing

Shift security left

Crush defects with contextual AI

Plan with precision

Turn requirements into reusable tests

Built for enterprises. Tuned for trust.

July 2025: Streamlining Workflows with Smarter HR Document Management

OpenText Content Management for SAP SuccessFactors CE 25.3 focuses on:

April 2025: What’s new in OpenText SAP Applications CE 25.2

OpenText Content Management for SAP SuccessFactors also called SAP® SuccessFactors Extended ECM by OpenText CE 25.2 focuses on:

January 2025: What’s new in OpenText SAP Applications CE 25.1

OpenText Content Management for Human Resources also called SAP® SuccessFactors Extended ECM by OpenText CE 25.1 focuses on:

April 2024: What’s new in OpenText SAP Applications CE 24.2

OpenText Document Presentment for SAP® CE 24.2 focuses on:

OpenText Vendor Invoice Management for SAP® CE 24.2 focuses on:

OpenText Core Capture for SAP® CE 24.2 focuses on:

OpenText Archiving and Document Access for SAP® CE 24.2 focuses on:

OpenText Core Archive for SAP® CE 24.2 focuses on:

October 2023: What’s new in OpenText SAP Applications CE 23.4

OpenText Core Capture for SAP® CE 23.4 focuses on using Core Capture for SAP with OpenText Extended ECM to scan, extract and file documents.

July 2023: What’s new in OpenText SAP Applications CE 23.3

OpenText Core for SAP® Success Factors® CE 23.3 focuses on optimizing greater HR flexibility, control and ease of use with new administration interface.

April 2023: What’s new in OpenText SAP Applications CE 23.2

OpenText Core Archive for SAP CE 23.2 focuses on seamless, transparent migration of archives from off-cloud to cloud

Digital Asset Management for SAP CE 23.2 now features the ability to streamline product media lifecycle into a single cohesive interface to further enhance our integration with SAP Commerce Cloud

1. Information unification in energy and resources

2. Service management unification across departments

3. Modern user interfaces for the energy and resources workforce

4. Digital workers and process automation

5. Make it all secure

The rise of DFIR in modern investigations

What makes OpenText DFIR different?

Unified evidence collection across devices

Deep analysis at speed

Cloud and mobile forensics

Designed for collaboration and reporting

Flexible investigative workflows

How organizations are responding smarter

Take the next step toward cyber resilience

5 Key predictions shaping the future of supply chains

1. AI-driven autonomy will redefine supply chain operations

2. Supply chain resilience will be built on scenario planning and supplier agility

3. Supply chain sustainability will be driven by regulation—Not just good intentions

4. Digital product passports will unlock new value for brands and consumers

5. Interoperability and trust will be the next frontier for supply chain digitalization

Are you prepared for the supply chain future?

OpenText Content Management for SAP SuccessFactors also called SAP^® SuccessFactors Extended ECM by OpenText CE 25.2 focuses on:

OpenText Content Management for Human Resources also called SAP^® SuccessFactors Extended ECM by OpenText CE 25.1 focuses on:

OpenText Document Presentment for SAP^® CE 24.2 focuses on:

OpenText Vendor Invoice Management for SAP^® CE 24.2 focuses on:

OpenText Core Capture for SAP^® CE 24.2 focuses on:

OpenText Archiving and Document Access for SAP^® CE 24.2 focuses on:

OpenText Core Archive for SAP^® CE 24.2 focuses on:

OpenText Core Capture for SAP^® CE 23.4 focuses on using Core Capture for SAP with OpenText Extended ECM to scan, extract and file documents.

OpenText Core for SAP^® Success Factors^® CE 23.3 focuses on optimizing greater HR flexibility, control and ease of use with new administration interface.