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New Gartner reports provide essential insight into evolving Content Services landscape

OpenText ranked a leader in latest Gartner Magic Quadrant – Download Now!

The respected analysts at Gartner have just released their annual assessments of the ECM/content services sector:

  • 2019 Gartner Magic Quadrant for Content Services Platforms
  • 2019 Gartner Critical Capabilities for Content Services Platforms

Both are highly recommended reading for everyone involved in content management.

Magic Quadrant for Content Services PlatformsThe Magic Quadrant for Content Services Platforms offers a higher-level view—assessing 18 different vendors on the completeness of vision and their ability to execute. This is important stuff. As organizations digitally transform, the strategies and tactics behind ingesting, distributing, using and governing information have changed immeasurably.

The days of monolithic, inflexible ECM stacks are gone. It’s the age of content services, defined by a need to utilize lightweight, low-touch, content management solutions that increase agility and solve problems. Cloud, analysis and automation are priorities.

Not every vendor approaches this the same way, though. Gartner’s annual Magic Quadrant is an easy-to-digest report card outlining how the various vendors are developing their solutions to meet these current needs while providing a path to future success.

We’re thrilled to be able to say, once again, that OpenText Content Services has been recognized as a Leader for completeness of vision and our ability to execute.

Gartner’s Critical Capabilities for Content Services Platforms report complements the Magic Quadrant. It evaluates 15 functional capabilities of the leading content services platforms and applies those scores to determine how each solution supports a set of five common use cases:

  • Integrated Business Applications
  • Content Application Composition
  • Document Management
  • Records Management
  • Team Workspace

Both the OpenText™ Extended ECM platform (including Content Suite) and OpenText™ Documentum™ platform were evaluated in this year’s Critical Capabilities report. And both scored very well.

Download both reports, but don’t stop there

To us, the recognition in both reports stands as confirmation that our strategy of helping organizations connect content to their digital business and gain the Information Advantage through the effective, efficient integration of OpenText Content Services is on target.

Download both the Gartner Magic Quadrant for Content Services Platforms and the Gartner Critical Capabilities for Content Services Platforms for excellent, unbiased insight into the content management sector.

Then, take a few minutes to explore:

  • An educational blog explaining What is Content Services?
  • Excerpts from our Content Services keynote at OpenText Enterprise World 2019 to learn more about the OpenText vision for content services and the innovations we’re introducing to help enterprises achieve their content management goals.

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. This Gartner document is available to download here.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Gartner Magic Quadrant for Content Services Platforms, Michael Woodbridge, Marko Sillanpaa, Lane Severson, October 30 2019

Fred Sass

Fred is the Senior Director of Product Marketing for Content Services (formerly known as ECM) at OpenText. He heads up a team that’s dedicated to getting the message out about how Content Services is a key part of any company’s information management strategy, connecting information from across the enterprise with the people and systems that need it.

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