Technologies
OpenText named a leader in the 2022 Aspire CCM-CXM Leaderboard
The OpenTextTM Experience Platform for Communications solution was recently recognized as a Leader in the 2022 Aspire LeaderboardTM for Communications Experience Platforms (CXP). The 2022…
• 2 minute read
Announcing OpenText Cloud Editions (CE) 22.3
As we continue to navigate the challenges of today’s work environment, organizations are looking for the simplicity, flexibility and trust they need to thrive. As…
• 8 minute read
Make smarter decisions with customer insights and analytics
In a constantly evolving landscape, how can businesses stay ahead? The future of customer experience depends on data. One of the best ways to stand…
• 3 minute read
Simplify integrating with multiple line-of-business systems
Application overload is a key driver of digital friction and decreased employee productivity. The average Global 2000 employee uses 35 different tools a day, switching…
• 2 minute read
Increase security with customer-managed encryption
Organizations need a secure path to the cloud in a Zero Trust world. Concerns over security can be a barrier for organizations transitioning to cloud-based solutions….
• 3 minute read
Introducing secure print controls for pharmaceutical manufacturers
Government agencies around the world, including the US Food and Drug Administration (FDA), use current Good Manufacturing Practices (cGMP) as the primary way to ensure…
• 4 minute read
Enabling collaboration in digital forensic investigations
A customer recently told me they could be at search warrants every day of the year and never make a dent in their case load. That’s…
• 4 minute read
How to overcome the #1 supply chain challenge in 2022: Collaboration
Pandemic-induced disruption up-ended supply chains and value chains far and wide, as core processes failed under the weight of material shortages, logistics problems and even…
• 4 minute read
Detect Outliers Using Isolation Forest
The Isolation Forest (IForest) algorithm is a powerful and scalable algorithm for identifying outliers in your data. It uses a unique approach which focuses directly on characterizing…
• 13 minute read
July 2022: E-Invoicing & VAT compliance updates
Introduction Welcome to our regular e-Invoicing newsletter. For our July newsletter we’ll take the opportunity to focus on some of the impending B2B e-Invoicing mandates…
• 11 minute read
Why AI is Essential for Value Stream Management
In the second installment of his “How to Run and Transform” blog series, Achmad Chadran reviews how Value Stream Management brings the customer experience perspective…
• 5 minute read
Partnering with law enforcement to protect children
Forty one years ago this week, Adam John Walsh was abducted from a Florida department store and murdered at just six years old. As an outcome…
• 4 minute read
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