Greg Dierickse
Greg Dierickse has been helping customers improve their digital experiences for over 20 years, including roles as product and marketing manager at Dell EMC, HP, and Oracle. Greg uses his first-hand experience running web and digital marketing teams to better understand the diverse requirements for customers, partners and employees. Previously, Greg has worked in Canada, United States, Singapore and Shanghai, and applies a global mind-set to unique customer journeys.The ROI of digital experience modernization
Relying on legacy tech over a decade old to attract, engage and retain customers may seem comfortable, but maintaining the status quo is risky. Legacy systems…
Self-service content and experience at your fingertips
Serve up better DIY experiences for customers and employees across all touchpoints
July 23, 2024 • 4 minute read
Unveiling OpenText’s leadership position in digital experience management
Providing a captivating digital experience is challenging. Users form an opinion on a website in just 0.05 seconds, moving on quickly if it doesn’t hold…
January 11, 2024 • 2 minute read
What’s next! And what was showcased for CX at Google Cloud Next
The excitement of the in-person Google Cloud Next event might be winding down, but the buzz around AI, personalization and customer experience is just getting…
September 07, 2023 • 4 minute read
Digital modernization in action
The demand for digital self-service coupled with immersive, interactive experiences is growing. It led OpenTextTM to embark on a modernization program to transform its approach…
July 20, 2023 • 2 minute read
Why composability matters in digital experience
When times get tough, the tough get innovative. From a global pandemic to rapid inflation to economic uncertainty, business leaders have navigated their fair share…
March 03, 2023 • 4 minute read
Top 9 reasons to modernize
How do your top reasons stack up? Nine strategic reasons to put modernization at the top of your list: Reason #1 – Improve total experience…
February 21, 2023 • 5 minute read
Take a total experience approach using DXM
Companies are rapidly adapting to demands for new digital experiences as part of the next normal after two pandemic years. Enhancing customer experience and improving…
October 04, 2022 • 3 minute read
