Your 2025 playbook for knowledge reimagined

Explore the latest trends in content management solutions

Alison Clarke  profile picture
Alison Clarke

December 12, 20245 minute read

Picture this: It’s 2025, and your content isn’t just sitting in dusty digital folders anymore. It’s alive, intelligent, and working harder than a caffeinated intern on a mission.

Welcome to the future of intelligent content, where technology doesn’t just manage your information—it elevates it. At OpenText, we believe your content is more than data; it’s the heartbeat of your organization, driving innovation, insights, and success.

Reimagining our portfolio

We’ve taken a bold step forward by refreshing our product names to better reflect what they do and what they have to offer your business.

Navigating enterprise software used to feel like solving a Rubik’s Cube blindfolded. So, we did something radical—we completely reimagined the OpenText Content Cloud web experience. Think of it as your personal GPS for intelligent content—smart, intuitive, and tailored to your needs.

Why intelligent content and why now? Let’s explore some of the trends shaping content management solutions in 2025 and the transformative forces redefining how we interact with information.

AI content management: The creativity multiplier

The vision: 2025 will be the year of the knowledge worker. Imagine AI as your brainstorming partner. From automating routine tasks to generating content ideas, AI will free your team to focus on what humans do best—collaborate, innovate, and lead for the future.

Where OpenText fits: Our AI content management solutions don’t just manage content—they understand it. Whether it’s turning raw data into actionable insights or enhancing collaboration, we’re here to help your organization reimagine knowledge.

Intelligent content

Discover how intelligent content enables transformative knowledge management to multiply content value and boost productivity

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Document management: Compliance gets an upgrade

The vision: AI governance moves from a topic of study to a business transformation imperative. As regulations like the EU Artificial Intelligence Act take center stage, organizations will re-focus content compliance efforts to ensure data privacy, security, and ethical AI practices.

Where OpenText fits: Our document management software embeds robust information governance to ensure transparent, defensible AI practices across document lifecycles. Trust isn’t optional—it’s built into every solution.

Business integration: The end of data silos

The vision: AI will emphasize interoperability among knowledge management and applications like ERP, CRM, and project management. Combining structured business data with unstructured collaborative information gives AI valuable context, improving relevance and enabling brilliant recommendations and intelligent workflows.

Where OpenText fits: Act on data across multiple clouds and applications, cloud infrastructures, and protocols. Seamless content integration with SAP, Salesforce, Microsoft 365, Guidewire, and more ensures information flows where needed—precisely when needed, empowering employees by meeting them where they work.

Process automation: Intelligence on autopilot

The vision: Picture AI systems that learn, decide, and act autonomously, optimizing workflows without a human nudge. Get ready to ride the third wave of AI – autonomous decisions with AI agents.

Where OpenText fits: Our AI-augmented process automation software doesn’t just streamline tasks—it enables strategic breakthroughs, redefining what’s possible when you take a silo-free approach to content and process.

Capture and intelligent document processing (IDP): Automation evolved

The vision: Cloud-based AI will make document processing almost magical, extracting insights with little manual effort.

Where OpenText fits: From simple data capture to enterprise-wide solutions, we bring intelligent capture software advanced capabilities to every business, helping you turn paperwork into power.

Information archiving: From storage to strategy

The vision: Archiving is the cornerstone of governance and insight, protecting data while fueling innovation. In 2025 archiving will play a crucial role as we consolidate aging information and retire obsolete applications as a foundational step for AI readiness.

Where OpenText fits: OpenText data archiving software helps organizations meet long-term data retention compliance requirements, address the capital costs of running a large IT operation, and maintain legacy data for historical reference, legal holds, and discovery.

Industry-specific AI: Smarter tools for smarter sectors

The vision: Highly regulated industries are complex, but their workflows don’t have to be. AI tailored to industries like energy & utilities, finance, insurance, and life sciences will address unique challenges, driving efficiency and growth.

Where OpenText fits: OpenText offers purpose-built, cloud-ready applications that integrate AI content management with industry systems and applications to deliver AI operational excellence and solve the toughest content challenges while complying with constantly evolving laws and regulations impacting daily operations.

Cloud modernization: The AI power move

The vision: In 2025, businesses won’t just walk—they’ll sprint, racing to modernize their cloud content management foundation to harness AI’s transformative potential. Agility, speed, and innovation will define the leaders of tomorrow.

Where OpenText fits: With a multi-cloud strategy and dynamic SaaS solutions, OpenText makes modernization seamless. We can help you move faster, work smarter, and unlock the full power of AI—while reducing application costs and freeing up IT resources to focus on innovation.

The future of content isn’t just happening—it’s happening with you at the center

The future isn’t something we wait for—it’s something we build, TOGETHER. Ready to join the content revolution? Explore the revamped OpenText Content Cloud portfolio and discover how we’re transforming enterprise content management tools for 2025 and beyond.

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Alison Clarke

Alison is Director, Product Marketing for OpenText Content Suite and Extended ECM. Alison and her team are passionate about helping organizations use content services technologies to distill more value from information, supporting the needs of individuals and teams to improve productivity and strengthen information governance for the organization with content services-enabled solutions.

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