It’s a foregone conclusion that for an organization to become limitless it must embrace innovation. The two go hand in hand; it’s hard to imagine you can remove barriers and achieve your business goals without innovative technology paving the way.
Companies of all kinds are facing immense pressure to innovate and stay ahead of the competition. Many are looking to AI, not only because of its own capabilities but also as an enabler for other technologies to deliver advanced benefits.
AI as a force multiplier
By integrating AI with existing technologies, organizations can unlock new possibilities that were previously unattainable. For instance:
- Adding AI to traditional threat detection tools enhances them to automatically and continuously learn with rapid deployment—allowing new threat detection models to be in place within hours to protect from new and evolving threats.
- A secure AI assistant integrated with content management puts chat-based conversational search, content discovery, summarization, and translation right at employees’ fingertips to boost productivity.
- Integrating AI into DevOps optimizes the software delivery lifecycle by helping predict software delivery times, automating software testing, and simplifying QA and testing.
Agentic AI
AI innovation continues at a breakneck speed. Next up is agentic AI.
Agentic AI can perform tasks, make decisions, and solve problems without human intervention. One example of how agentic AI delivers benefits is with customer experience applications—by understanding and anticipating customer needs with a high degree of accuracy. For instance, an agentic AI system could analyze customer data and autonomously manage account issues, such as adjusting subscription plans or resolving billing disputes after assessing user preferences and historical interactions.
By reducing the reliance on human agents for routine tasks, agentic AI helps businesses enhance operational efficiency and significantly improve response times. And as these systems learn and evolve, their capabilities will only get better.
Partner to innovate
When it comes to innovation driving organizations forward, there’s no limit. The challenge is keeping up—how do you create a roadmap for innovation when technology moves so quickly? A trusted partner is the answer.
According to a recent survey conducted by Foundry,[i] respondents said the most important benefits they look for from a strategic partner to help them navigate AI and information management are to provide integration capabilities (52%), tools to classify and enrich information for AI (51%), and strong information security (48%).
At OpenText, we’ve spent more than 35 years creating information management solutions that build digital platforms for knowledge workers. Today, we’re helping our customers create the digital knowledge worker of the future, a future that isn’t just digital—it’s limitless.
[i] Foundry survey commissioned by OpenText, Information Management for an AI-Driven Future, June, 2025
Read more blogs from the Limitless series:
Limitless: What it means for modern customers in an AI-first world
Limitless: What it means for productivity
