Professional Services
OpenText Professional Services offers the largest pool of OpenText IM product and solution certified experts in the world. They bring market-leading field experience, knowledge, and innovative creativity from experience spanning more than 30 years and over 100,000 engagements.Transform your intranet experience
How the OneSource Digital Communication Suite can boost your organization
How intelligent forms automation can help replace legacy applications
In 2020, organizations moved from mostly in-office employees to hybrid working models and full remote working. As part of this transition, some organizations are discovering…
January 29, 2021 • 2 minute read
What is CCM (Customer Communication Management)?
Organizations need to have seamless and constant communication with their customers while also gaining insights into their needs. This helps in enhancing the customer experience,…
October 01, 2020 • 4 minute read
Maximize ROI by optimizing digital asset management productivity
Over the years, Digital Asset Management (DAM) has transformed from a digital media storage hub to a solution with the addition of improved collaboration, automation capabilities,…
October 01, 2020 • 3 minute read
Getting the best performance from your Digital Asset Management system
Performance is an essential component when implementing any solution and is critical for acceptance by the end users, administrators, consumers, upstream and downstream processes/components. When…
September 24, 2020 • 3 minute read
Transforming Public Sector employees to the digital home office
At the start of 2020, we saw entire workforces transition to home working due to the COVID-19 pandemic. And for many Public Sector agencies that rely on paper processes for their day to day operations, the transition has not been easy. With people…
August 28, 2020 • 3 minute read
Automation in OpenText Media Management
When managing a Digital Asset Management (DAM) system, many administrators quickly find that the management part is the hardest to get right. In addition to…
June 30, 2020 • 3 minute read
Benefits of OpenText Magellan for the aviation industry
The airline industry has been growing at an outstanding rate with an annual growth rate about 6% worldwide in passenger load for the past decade….
April 23, 2020 • 5 minute read
Achieving a successful CCM implementation and adoption
When a customer chooses to invest in any kind of Customer Communications Management (CCM) platform, there are two things that have a direct impact on…
March 26, 2020 • 3 minute read
Four tips to optimize your EIM systems in 2020
EIM solutions are becoming more and more pivotal to the success of today’s digital business. The challenge is on to make sure your EIM systems are fully optimized.
January 13, 2020 • 4 minute read
Realizing the benefits of EIM managed services
As Enterprise Information Management (EIM) becomes increasingly central to business strategies, it is vital companies have the skills needed to maximize the impact on their…
September 27, 2019 • 5 minute read
