OpenText™ Enterprise World is always an amazing event and this year was no exception. The world’s largest information management conference was packed with sessions designed to help manufacturers get the most from their digital journey. Among the many things happening during the show was a very significant launch: OpenText’s new Digital Manufacturing eBook.
Digital transformation is now in full swing in every sector of manufacturing. New and disruptive technologies – allied to changing commercial and operating demands and consumer expectations – have created a whole series of new challenges for manufacturers to overcome. How manufacturers respond to these challenges will determine their success. According to Forbes, over 70% of global CEOs believe the next three years will be more important to their business than the last 50.
However, manufacturers have been slow to see the benefits of their investment in digital technologies. In research that we conducted with Industry Week, we found that although three quarters of manufacturers viewed digital transformation as more of an opportunity than a risk, only 26% felt they had a ‘digital advantage’. Manufacturing is at the cusp of a digital revolution, and it’s progressing fast. Predictions from IDC Manufacturing Insights suggest that, by 2020, as they move closer to the ‘service economy’, 65% of manufacturers will adopt digital manufacturing practices.
Our new eBook, Digital Manufacturing takes an in-depth look at the challenges and benefits involved for companies as they embark upon their digital journey. It is, perhaps, the most comprehensive work covering this area that has been created to date. It’s the culmination of over a year of research and close working with leading manufacturing companies across the globe to look at how digital technologies are enabling manufacturers to:
- Embrace disruptive digital technologies to improve business performance and agility.
- Digitally transform their business to improve efficiencies, reduce operational costs, and decrease time-to-market.
- Optimize the flow of information across the extended enterprise to become a data-driven business.
- Automate procurement and supply chain processes and increase collaboration with trading partners
- Deliver enhanced customer experience through effective omnichannel delivery
- Establish consistent, auditable, and defensible Information Governance
- Build capacity, fill skill gaps, and manage change
An essential resource appearing at the right time
The days where manufacturers simply created products are fast disappearing. The customer is king, as the saying goes, and the digital customer is a very demanding one. Today’s consumer wants better and more personalized experiences. They require new levels of service and engagement. This is resulting in a paradigm shift for manufacturers as they move towards selling services to meet customer expectations and overcome the challenge of product commoditization.
Digital transformation lies at the heart of this shift. It affects every part of a manufacturer’s business as it looks to build new products and services around the digital customer. A successful digital manufacturing business needs to digitize activities throughout the life cycle of manufactured products – and associated services – as well as the facilities used for production and distribution from end to end.
The eBook looks at how to successfully implement new and disruptive digital technologies to facilitate effective and sustainable business growth. It uses real world examples from some of the world’s leading companies, including:
- How Tata Consultancy Services has embraced Enterprise Content Management, analytics, mobility and the Cloud to help its customers to provide excellent customer experiences that are intelligence and intuitive for the customer and cost-effective and efficient for the company.
- How MillerCoors used B2B Managed Services to deliver a seamless end-to-end EBI platform for all its supplier and banking connections. Within one year, this had removed 2.5 million labor hours from the company’s distributor-to-retailer supply chain, leading to an estimated $50 million in labor savings.
- How SAP® is combining Enterprise Information Management solutions with its own ERP systems to ensure that staff can always access and work with the information they need, and deliver an end-to-end customer experience operating system that addresses the complete customer journey.
EIM: The platform for Digital Manufacturing
The goal for every modern manufacturing organization is to leverage its information and disruptive digital technologies to transform into an intelligent and connected enterprise. Enterprise Information Management (EIM) provides an integrated set of technologies that enable the digitization of processes, information, transactions, and interactions that occur throughout the life cycle of a manufacturer’s products and services. It provides a comprehensive and secure central platform for manufacturers to innovate and thrive in the digital world.
As Digital Manufacturing sets out, EIM has become essential to digital transformation success as it allows manufacturers to fully treat information as a strategic asset. Modern manufacturers understand that information has replaced size, scale, access to resources, and geographic presence as a key driver of competitive advantage. EIM allows manufacturers to leverage their information to innovate and grow effectively.
Digital Manufacturing is the most comprehensive resource of its type to look at the challenges and benefits of implementing digital technologies within the manufacturing sectors. I thoroughly recommend you download your copy today.