As a leader in professional services, I’ve seen first-hand the challenges that organizations face when they need to modernize their information management systems. Many are hesitant to commit to a full-scale upgrade, often due to concerns about cost and the potential for business disruption. Our research at OpenText™ confirms this, with 58% of customers citing cost and budget constraints as the main reason for not modernizing, while 37% worry about complexity and disruption. However, upgrading is crucial for several reasons: It allows you to integrate new features to replace legacy customizations, optimize performance and scalability, and implement benefits from cloud-native functionality. Modernization also makes it possible to leverage new capabilities, such as AI and automation, which can drive growth and efficiency.
Enusure a successful modernization journey
At OpenText Professional Services, we believe that the right partner can make all the difference. We focus on three key pillars to ensure a successful modernization journey:
- Business acumen: We help you prioritize your modernization efforts based on value, business opportunities, and operational risk. Our outcome-focused packages and experienced staff are designed to deliver efficient solutions with low risk.
- Strategic know-how: We bring extensive experience in shaping modernization strategies. Our experts will work with you to identify priority areas, assess dependencies, and sequence initiatives for maximum impact.
- Technical mastery: Our team possesses leading technical expertise in modernization best practices, including architectural design and automated tools to accelerate the process.
Where to start
For those who are unsure about where to begin, we recommend our Cloud Readiness or Upgrade Assessment FasTraks as a perfect starting point. These are low-cost, fixed-fee engagements that take place over a well-defined four-week period. An assessment delivers a compelling and insightful modernization plan that simplifies and improves the scoping and delivery of any future efforts with a focus on managing cost and limiting business disruption.
- Upgrade Assessment FasTrak: This package analyzes your current system configuration and component availability. It provides a strategy for managing complexity, a high-level upgrade path, and recommendations aligned with your business case.
- Cloud Readiness Assessment FasTrak: This offers strategic planning for cloud adoption, including architecture and integration design, data migration logistics, and a high-level migration plan.
When you’re ready to move forward, our ‘Modernize In-Place’ upgrade projects provide a structured, vendor-led delivery with a proven methodology for complex upgrades. We will also lead you through the removal of customizations, which simplifies future upgrades and facilitates the adoption of critical features. Similarly, our ‘Move & Modernize’ Migration Projects enable a simultaneous upgrade and cloud migration. This approach allows you to implement cloud-native benefits and functionality while embracing the latest innovations such as AI and automation.
Partner for success
By partnering with OpenText Professional Services, you can be confident that you are not only doing it right the first time but also going live faster and realizing new value sooner, all while mitigating user adoption and customer acceptance risks. As one customer, a representative from a global clothing manufacturer, put it after a positive experience with the OpenText Earn Your Wings program, they’re “looking forward to taking the next step on our AI journey with OpenText“.
To talk to an expert about OpenText solutions and services, please contact us or visit www.opentext.com/services.
Author: Sid Heaslip, Professional Services Director
