OpenText recognized as a Leader General-Purpose Knowledge Discovery Software by IDC MarketScape

OpenText was recognized for strengths in Compliance and data protection focus, Comprehensive solution for rich and complex formats and Hybrid AI for performance and cost

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Sanjana Nair

November 12, 20252 min read

The immense promise of AI in today’s workplaces can seem out of reach for many organizations that struggle to know where to begin. It can be hampered by the vast size and complexity of unorganized content, concerns about risk and privacy, and how to handle various content types—from everyday office documents to audio and video—efficiently. Successful organizations will need AI capable of consuming and analyzing all types of content, placing it into the context of their business, maintaining governance, and doing so while managing costs. To realize AI’s potential, organizations first need to prepare their content – connecting, cleansing, and enriching information so it’s ready for intelligent use. That’s the role of OpenText™ Knowledge Discovery: transforming scattered content into trusted knowledge that the business can actually use.

OpenText was recently named a Leader in the IDC MarketScape: Worldwide General-Purpose Knowledge Discovery Software 2025 Vendor Assessment (doc #US53011225, November 2025). We believe this recognition demonstrates our commitment to delivering scalable and intelligent information management that enables customers to securely and effectively bring AI into their daily work. OpenText was recognized for strengths in:

  • Compliance and data protection focus
  • Comprehensive solution for rich and complex formats
  • Hybrid AI for performance and cost
Source: " IDC MarketScape Worldwide General-Purpose Knowledge Discovery Software 2025 Vendor Assessment ", November 2025, IDC #US53011225.  IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of technology and service suppliers in a given market.  The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the circles. Vendor year-over-year growth rate relative to the given market is indicated by a plus, neutral or minus next to the vendor name.
Source: ” IDC MarketScape Worldwide General-Purpose Knowledge Discovery Software 2025 Vendor Assessment “, November 2025, IDC #US53011225. IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of technology and service suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the circles. Vendor year-over-year growth rate relative to the given market is indicated by a plus, neutral or minus next to the vendor name.

The report noted, “OpenText employs a hybrid AI strategy, combining traditional ML, statistical methods, and multimodal transformers. This approach balances intelligence, accuracy, and computational cost. For many common use cases, traditional ML methods are effective and economical. This lower-cost approach is an ideal solution for off-cloud deployments as it avoids the need for expensive, specialized GPU clusters. GenAI is used strategically to efficiently preselect and route only the most complex content for processing in those more expensive workloads.”

The report went on to say, “Companies that require highly scalable and real-time knowledge discovery from multiple repositories and a broad set of file formats, including rich media, should consider OpenText. OpenText Knowledge Discovery appeals to customers that require end-to-end information management solutions, where governance and regulatory compliance are critical concerns.”

See why OpenText is a Leader in IDC MarketScape: Worldwide General-Purpose Knowledge Discovery Software 2025 Vendor Assessment.

Get the IDC MarketScape excerpt

OpenText™ Knowledge Discovery is an advanced search, knowledge discovery, and analytics platform. It uses AI and machine learning to leverage key insights stored deep within your unstructured data – including text analytics, audio analytics, video analytics, and image analytics.

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Sanjana Nair

Sanjana Nair leads product marketing for OpenText™ Knowledge Discovery, part of the company’s AI content management portfolio. She has more than a decade of experience marketing enterprise software and AI solutions, bringing a blend of technical and commercial expertise to her role.

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