OpenText named a Leader in the IDC MarketScape for Intelligent Content Services

We are pleased to announce that OpenText™ has been named a Leader in the IDC MarketScape: Worldwide Intelligent Content Services 2024

Lindsay Sterrett  profile picture
Lindsay Sterrett

September 11, 20242 minute read

IDC Marketscape

Every organization must be prepared for the next era of productivity in which knowledge work is fueled by automation and AI. But while you may be feeling pressured to get started and secure some quick wins to drive growth and differentiation, the best GenAI experiences must be built on top of quality data and a great enterprise content management strategy to realize GenAI’s full potential and value.

We are pleased to announce that OpenText™ has been named a Leader in the IDC MarketScape: Worldwide Intelligent Content Services 2024 Vendor Assessment (doc #US51467323, September 2024). We believe this recognition is a testament to OpenText’s history as an industry pioneer in enterprise content management and innovator of disruptive AI solutions. OpenText is recognized for its integration approach that puts “content in context,” information governance capabilities that enable automated, defensible governance across the content lifecycle, and industry and LOB applications that enhance utility for users, including purpose-built solutions for highly regulated industries.

OpenText a leader in intelligent content services

Download an excerpt of the IDC MarketScape for insights on how to leverage intelligent content services to modernize existing implementations and transform content to solve a range of business needs.

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A scatter plot matrix chart depicting “IDC MarketScape Worldwide Intelligent Content Services, 2024”. The chart consists of data representing strategy, capabilities, and size by vendor. The following is the detailed data: Microsoft: Strategy 72.0, Capabilities 79.6, Size 471. Dropbox: Strategy 62.3, Capabilities 66.3, Size 242. Google: Strategy 68.0, Capabilities 76.1, Size 190. Box: Strategy 76.5, Capabilities 74.7, Size 102. Hyland: Strategy 67.9, Capabilities 67.3, Size 82. OpenText: Strategy 78.2, Capabilities 84.0, Size 65. ShareFile: Strategy 73.3, Capabilities 56.9, Size 29. IBM: Strategy 71.7, Capabilities 82.7, Size 27. Oracle: Strategy 67.3, Capabilities 62.1, Size 25. Egnyte: Strategy 71.7, Capabilities 66.0, Size 17. Laserfiche: Strategy 69.8, Capabilities 64.3, Size 14. SER Group: Strategy 82.8, Capabilities 78.9, Size 13. Rocket: Strategy 55.4, Capabilities 66.8, Size 13. M-Files: Strategy 78.2, Capabilities 70.9, Size 10. DocuWare: Strategy 63.3, Capabilities 48.8, Size 5.
IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the icons. IDC MarketScape: World Intelligent Content Services Vendor Assessment, 2024, showing OpenText within the “Leaders Category”.

“Generative AI is setting the stage for a new era in content services, offering unprecedented ways to interact with unstructured data,” Holly Muscolino, Group Vice President, Workplace Solutions at IDC. 

Amy Machado, Senior Research Manager, Content and Knowledge Management Strategies at IDC.  added, “Intelligent content services are transforming static documents into dynamic business resources, driving operational efficiency and innovation with automation and AI.”

According to the IDC MarketScape report, “Organizations should consider OpenText for its strong content governance, records management, and workflow capabilities. Content Cloud solutions manage the life cycle, distribution, use, and analysis of information across the organization. With tight integrations to SAP, Teams, Salesforce, and a long list of industry and LOB solutions, OpenText provides value to a wide array of use cases, especially for large enterprise customers and highly regulated industries.”

OpenText™ Content Cloud is a suite of AI-ready enterprise content management solutions, from capture and automation to governance and archiving, that helps organizations use intelligent content to reimagine knowledge

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Lindsay Sterrett

Lindsay Sterrett is Senior Director of Content Services Product Marketing. With more than 12 years of experience as a software marketing leader, Lindsay leads a global team responsible for the product marketing strategy for OpenText Content Cloud, including OpenText Extended ECM, Documentum and Core Content, capture solutions, and diverse industry and business applications. Her areas of expertise include B2B and B2C marketing strategy, demand generation, partnerships, in-app product experiences and customer lifecycle marketing. She is based in Southern California and holds a B.A. from the University of California, Los Angeles.

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