OpenText named a Leader and Outperformer in the GigaOm Radar for E-Discovery

OpenText eDiscovery and Legal Solutions empowers legal teams to thrive in today’s data-driven world

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Andy Teichholz

November 20, 20246 minute read

OpenText eDiscovery and Legal Solutions empowers legal teams to thrive in today’s data-driven world—handling any type of data, at any speed, from anywhere. The result? Faster, smarter decisions in litigation and investigations. And don’t just take our word for it. 
 
OpenText™ is proud to be named a Leader and Outperformer in the latest GigaOm Radar Report for E-Discovery. This recognition underscores OpenText’s position as one of the top vendors in the eDiscovery market. GigaOm’s evaluation serves as an invaluable resource for legal departments and law firms looking to navigate the eDiscovery landscape and select the right technology. 

OpenText a leader in e-discovery

OpenText is proud to be named a Leader and Outperformer in the latest GigaOm Radar Report for E-Discovery. This recognition underscores OpenText’s position as one of the top vendors in the eDiscovery market.

Get the GigaOm Radar Report

Choosing the right eDiscovery provider  

Digital transformation in the legal sector is moving at lightning speed and keeping pace is no longer enough. Lawyers need automation and analytics to identify key facts faster, spot patterns that would be missed manually, and streamline operations and workflows.  
 
Legal teams are under increasing pressure to deliver timely and defensible responses to litigation and regulatory demands. To do this effectively, they need robust eDiscovery tools that can scale quickly and simplify complex workflows, all while reducing costs. These tools are needed to ensure that legal teams can accurately and expeditiously assess the merits of cases, support investigations, and respond to litigation discovery and other production demands in a timely manner.   
 
In today’s legal technology market, eDiscovery solutions are far from a one-size-fits-all solution. They can deliver a very wide range of features that are purposefully built to address specific key stages of the Electronic Discovery Model (EDRM) yet are ill-equipped to perform other tasks.  As the report explains, some solutions provide end-to-end capabilities, while others stick to either the initial stages (identification, preservation, collection, and processing) or the later stages of the model (review, analysis, production, and presentation). How do decision-makers make an informed investment decision?  The GigaOm Radar is one way to better navigate the market and select the right tools for their needs. 

GigaOm Radar overview  

It assessed how well e-discovery solutions were designed to serve specific target markets (SMB, larger enterprise, and law firms) and deployment models.  Other decision criteria included, among other things, a review of key features and provided a snapshot of the technical capabilities of available solutions, defined the perimeter of the relevant market space, and gauged the potential impact on the business.

Let’s take a deeper dive into what the report had to say about OpenText.  

OpenText is a Leader in e-Discovery  

As illustrated in the chart below, GigaOm evaluated 19 of the top e-discovery solutions based on capabilities, non-functional requirements, and other key criteria.  The report recognized OpenText as having one of the most comprehensive eDiscovery solutions on the market, outperforming Relativity, Nuix, Reveal, and other software vendors evaluated. It earned its Outperformer status due to its high rate of delivery last year, high release cadence, and a strong roadmap for the coming year. GigaOm also recognized OpenText as one of the most flexible vendors in terms of deployment options (off-cloud, private cloud, public cloud (SaaS), and hybrid) and for its broad coverage of nearly the entire EDRM.   

GigaOm Radar for E-Discovery

Why OpenText should be on your eDiscovery shortlist  

Analysis, review and automation  

OpenText’s eDiscovery solutions have a long history of incorporating advanced analytics and machine learning to dramatically improve review efficiency and lower costs. According to GigaOm, OpenText earned the highest possible score (5/5) in analysis and review, largely due to its robust Technology Assisted Review (TAR) protocols and visualization tools to show associations within data for deep insight. It also stood out (5/5) for its powerful search capabilities including unsupervised machine learning and entity detection tools that identify and categorize the names of people, places, and organizations.  Plus, OpenText Smart Redaction technology received top marks for applying redactions across documents, against native audio-visual files and for automated redaction of PII.   

OpenText eDiscovery Aviator supercharges generative AI to put your data to work for you. With our OpenText eDiscovery Aviator, legal teams can quickly unlock insights and make smarter decisions, regardless of data volume, source, or format – and harness the power of data with an all-in-one solution for AI-driven insights, productivity, and risk management.  GigaOm notes that OpenText provides “automatic identification and AI-generated summarization of key documents, AI-generated natural language summaries of concept cluster labels for intuitive contextual insight, and generative AI review powered by (LLMs).”  

Beyond litigation: governance, compliance and more  

OpenText’s leadership in data governance, regulatory compliance, and enterprise-scale solutions sets it apart in the evolving eDiscovery landscape.  The GigaOm report highlights OpenText’s ability to support specific use cases including “data privacy and subject rights requests to meet regulations such as GDPR and CCPA; data breach analysis and reporting to help assess the impact of a data breach and comply with breach notification rules; and investigations that aim to quickly gain insights into the data in order to deliver the facts for internal, external, and regulatory investigations in a timely fashion.”  Often these activities are aligned with broader initiatives to address content sprawl, content risk, and disposition of content.  As acknowledged in the report, “[u]nlike most of its competitors, OpenText also provides information governance solutions through its content management portfolio.”  

Conclusion  

The legal industry is on the cusp of a massive digital transformation. eDiscovery tools that leverage AI, automation, and advanced analytics are no longer just “nice-to-haves”—they’re essential to staying competitive and improving case outcomes. Speed to insight is the new normal, and managing risk proactively is now a must. Legal teams that embrace these tools with confidence will not only keep up with the evolving landscape but also set the pace for others to follow. OpenText delivers the tools needed to make that leap—from eDiscovery to AI-driven insights, automation, and beyond. 

Gain valuable insights into the eDiscovery market landscape by downloading the GigaOm eDiscovery Radar report, which offers a comprehensive analysis of available solutions, their capabilities, comparative strengths, and potential challenges. 

Take the next step.  Partner with OpenText for your eDiscovery needs and experience exceptional outcomes powered by our comprehensive eDiscovery software and advanced Legal AI tools

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Andy Teichholz

Andy Teichholz is the Sr. Industry Strategist for Compliance and Legal at OpenText. He has over 20 years of experience in the legal and compliance industry as a litigator, in-house counsel, consultant, and technology provider. Andy is focused on helping businesses succeed with digital transformation. In this capacity, he has served as a trusted advisor to customers by leveraging his business acumen, industry experience, and technical knowledge to advise on regulatory compliance, information governance, and data privacy issues as well as support complex litigation and regulatory investigations.

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