Introducing OpenText Intelligent Capture

Since OpenText’s acquisition of Captiva, customers and partners have been asking when we will consolidate our leading capture products into one unified solution. The new solution, officially named OpenText™ Intelligent Capture, leverages the full suite of core capture technologies into a single, industry standard solution.

With development and innovation focused on a single solution, OpenText continues to extend capture capabilities to all types of business applications: from basic scanning/ imaging to Advanced Recognition – including automating classification and data extraction of incoming documents and data OCR as well as providing the platform to expand these automated capabilities to AI Augmented Capture.

As organizations extend capture capabilities from the back-office to focus on real-time, customer engaging applications, OpenText Intelligent Capture is uniquely positioned to provide the range of capture capabilities required. These proven capture benefits include:

  • Extending capture to remote offices and locations
  • Providing mobile capture capabilities to support real-time customer interaction
  • Supporting the widest range of line of business applications
  • Integration with OpenText Magellan for AI Augmented Capture and business analytics
  • Adding machine learning to automate the set-up of capture processes
  • Exporting to all leading ECM, ERP and document management systems
  • Supporting all types of on-premises, hybrid and cloud capture scenarios
  • Leveraging configuration over coding to easily set-up powerful workflows or “CaptureFlows”

OpenText’s Intelligent Capture solution is built on proven Captiva platform, allowing customers the ability to easily map business rules and requirements within these “CaptureFlows” Highly automated CaptureFlows enable organizations to initiate business workflows, passing documents and data through processes and minimizing the need for exception handling and manual validation steps. OpenText Intelligent Capture’s “CaptureFlow” capabilities are easily set up within the CaptureFlow Designer utility and define a key differentiator- as described by current customers, partners and systems integrators- enabling organizations to easily set-up automation capabilities, AI, reporting and rapidly deploy capture to line of business applications.

Intelligent Capture, based on the proven Captiva platform, continues to add new technologies from the larger OpenText capture portfolio. A great example is the addition of “SnapMatch” within the Intelligent Capture Solution. SnapMatch runs as a “field population rule engine”- you can imagine using it to look at all the text on an invoice and come up with the Vendor ID, which is typically not on the invoice itself, but can be determined by looking at all the names, addresses, phone numbers, bank account numbers, etc. You can also imagine running the entire text of an email through the SnapMatch engine to determine or classify which customer sent the email- again, looking at names, email addresses or account number in the email. Once a matching record is determined, it can put the information in context, auto-populating one or many form fields with the rest of the data from that same record.

In summary, OpenText is pleased to announce the release of the OpenText Intelligent Capture Solution. Building on the success of OpenText’s market leading, embeddable, capture technologies we are using the “Captiva” platform to develop a solution that moves beyond “just capture.”

The technical advances and consolidation further enhance the unique offering that OpenText Intelligent Capture brings to both the capture and process automation markets. Our customers benefit from a clear development and support strategy in which resources are focused on one capture solution. Industry analysts and thought leaders have embraced the consolidated approach and see OpenText in a unique position to drive innovation as both a leading provider of core OEM capture technologies and enterprise-ready business capture solutions.

Learn more:

Discover all the latest innovations in OpenText Content Services here, and read more about OpenText Release 16, OpenText Cloud and OpenText OT2 here.

You can also review our new whitepaper (coming soon) detailing how to deploy Captiva to Azure. For OpenText customers looking for enhanced reporting and administrative dashboards, we now offer custom Captiva templates for OpenText Magellan BI & Reporting. Check your My Support account to see which templates are right for you (log on required).

Jim Hayes

Jim works in Capture Product Marketing for Enterprise Content Management at OpenText. He has 25 years of experience in the capture and information management markets, working for 12 years in Europe as country manager for Germany and then as Director of Business Development for EMEA. He has held several leadership roles in sales and marketing and is now based in the Bay Area.

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