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Vesna Soraic

Vesna leads the product marketing team for service and cloud management at OpenText that covers SMAX, HCMX and FinOps, Universal Discovery and CMDB, Asset Management X and Operations Orchestration. She has been working for 20 years with IT executives and practitioners to help them take advantage of automated IT management.

What’s new in OpenText Business Network Cloud

Discover the exciting new features in Business Network 24.4, from enhanced IoT capabilities to updates on e-Invoicing mandates and security improvements. Read on to see how these innovations can streamline your operations and prepare your business for the future!

December 12, 2024 11 minute read

What’s new in OpenText™ Aviator IoT 24.3

We are proud to introduce OpenText™ Aviator IoT 24.3, a comprehensive, AI-driven platform that transforms our IoT solution from middleware to an end-to-end system designed to enhance industrial efficiency and provide advanced analytics for more intelligent decision-making.

October 28, 2024 4 minute read

Place your bets: the future of supply chains at OpenText World 2024 

Bet on your supply chain’s future at OpenText World 2024! Discover AI and IoT innovations with live demos and expert insights in Las Vegas. Listen to what your peers have to say!

October 07, 2024 4 minute read

Supercharge your supply chain management with GenAI

In today’s experience-driven economy, users demand instant access to information and faster self-help solutions. Keep reading to learn about the new OpenText Trading Grid with Aviator solution.

June 25, 2024 4 minute read

Redefine level 1 support – from HR to IT, R&D, finance, facilities, marketing, and sales

The burden on service desk agents remains high, caused by high ticket volumes and manual methods needed to resolve them. Virtual agents (chatbots) based on…

October 10, 2023 4 minute read

Unleashing Synergy: OpenText SMAX now integrates with OpenText Core

When you think of improving operational excellence in ITSM, do you only consider reducing time-to-repair (TTR), increasing first-call-resolution (FCR) or lowering ticket volumes? If yes,…

October 10, 2023 4 minute read

Transform ITSM self-service with private generative AI

Eliminate service desk costs and elevate user experiences with an OpenAI API and private LLM virtual agent, Aviator. Meet Aviator, OpenText private LLM virtual agent, the smartest service desk OpenText has announced the technical preview of a private, generative AI virtual agent in ITSM solution..

July 24, 2023 4 minute read

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