For decades, OpenText has helped organizations manage their most critical networks—networks that power airports, hospitals, governments, and global supply chains. With each innovation, we’ve made it easier to monitor, troubleshoot, and control increasingly complex environments. But the network has evolved, and we need to evolve with it.
Today, I’m excited to announce the general availability of OpenText™ Network Observability, our newest network management platform designed for hybrid, multivendor environments. It brings together everything we’ve learned from delivering solutions like Network Operations Management, Network Node Manager, Network Automation, and Core Cloud Network Observability, all within a modern, cloud-deployed platform built for today’s challenges.
From monitoring symptoms to understanding causes
Let’s face it. Most “monitoring” tools still leave you guessing. You can see that something broke, but not what caused it. Was it a config change? A rogue update? A cloud routing issue?
OpenText Network Observability changes that. It doesn’t just show performance issues—it connects the dots between every device, every connection, and every change in real time. When something goes wrong, you’ll know what happened, why it happened, and how to fix it before users are impacted.
Built for the way networks work today
Modern networks don’t live in a single data center. They span across cloud, on-prem, SD-WAN, and edge. Too many teams are still managing this complexity with siloed tools.
With OpenText Network Observability, you get:
- End-to-end visibility across hybrid environments including cloud, off-cloud, SD-WAN, and edge
- Topology-aware monitoring with patented Spiral Discovery
- Integrated cloud flow and synthetic testing to pinpoint path and connectivity issues
- Compliance automation and rollback for fast recovery from missteps
- Correlation across logs, configuration, and performance data for true observability
All delivered in a version-current, cloud-deployed platform that is fully managed by OpenText.
Why this matters now more than ever
In a recent global study of 314 IT professionals it was reported that:
- 69% lack end-to-end visibility across hybrid cloud networks
- 85% say using multiple tools creates delays in resolving issues
- 79% have experienced unexpected cloud costs driven by data movement
- 96% agree that cloud application performance depends on the network
Today’s environments are too complex and too critical for tool sprawl and finger-pointing. The visibility gap is real, and it is costing time, money, and trust.
OpenText Network Observability is not just another tool that you add to the mix. It replaces that multi-tool mess as a single source of network truth that gives teams shared context to spot issues, respond faster, and reduce operational noise.
Why choose OpenText Network Observability
Today’s networks demand more than visibility—they require actionable insight, automation, and control. OpenText Network Observability delivers all of this in a fully managed, cloud-deployed platform designed for complex, hybrid environments.
Here’s what you can expect:
- Faster resolution times by correlating change, performance, and log data in real time
- Lower operational overhead with a single, fully managed SaaS solution
- Stronger compliance and fewer outages through policy enforcement and automated remediation
- Seamless collaboration across teams with a unified view from edge to cloud
- Scalable support for 3,500+ device types and 250+ vendors, with dynamic topology mapping
Whether you’re replacing legacy tools or scaling into the cloud, OpenText Network Observability empowers you to simplify operations, resolve issues faster, and future-proof your network.
Start your journey today
OpenText Network Observability isn’t just a product. It is a smarter way to manage your network.
- Visit the Network Observability product page
- Contact us to schedule a demo or speak with a product expert
OpenText Network Observability combines powerful observability tools with proven network management software to give IT teams full visibility and control across hybrid environments. The solution integrates network performance monitoring, cloud observability, and network automation in a single, scalable platform. Designed for modern operations teams, it accelerates troubleshooting, enforces compliance, and simplifies network configuration management across multivendor environments.
