OpenText Cybersecurity 2025 Global Ransomware Survey: Confidence Up, Recovery Down

Our annual Global Ransomware Survey takes the pulse on one of the most persistent threats to businesses. Now in its fourth year, the 2025 survey…

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Grayson Milbourne

November 06, 20253 min read

An image of a hacker behind a curtain representing the hidden risk of ransomware.

Our annual Global Ransomware Survey takes the pulse on one of the most persistent threats to businesses. Now in its fourth year, the 2025 survey captured insights from nearly 1,800 security and business leaders. It explores the attacks they face, the protections they’ve put in place, and how they’re responding to new pressures, including the growing use of AI and the risks hidden in complex supply chains.

The findings show progress, but challenges persist. Organizations feel more confident than ever in their ransomware readiness, but recovery remains inconsistent. AI is changing both attack offense and defense, and more executives are speaking up about ransomware’s growing impact across the business.

AI: Internal Use Without Guardrails and Attacks Without Limits

AI is now embedded in daily business operations. Eighty-eight percent of organizations allow employees to use GenAI tools, yet fewer than half have a formal use policy in place. While enterprises lead here, with nearly 10% more reporting policies compared to SMBs, clear governance gaps exist across the board.

Attackers are also capitalizing on using GenAI tools. More than half of respondents observed an uptick in phishing and ransomware attempts due to AI, and 44% reported experiencing deepfake-style impersonation attempts in the past year.

The outcome? AI is accelerating productivity for employees and adversaries alike. Organizations that don’t put guardrails around its use risk falling behind attackers who move faster with fewer constraints.

Attacks from Everywhere: Third-Party and Supply Chain Risks

While AI dominates threat increases, supply chain and third-party risks continue to quietly expand attack surfaces. Two in five respondents experienced a ransomware attack in the past year, and nearly half were hit more than once. A quarter of victims traced the attack back to a software vendor.

The good news is that awareness is growing. Seventy-eight percent of organizations now assess software supplier cybersecurity, and 82% have patch management in place. This marks progress and highlights how building resilience increasingly depends on more than just internal defenses. Every partner, supplier, and digital connection is part of the security perimeter, and organizations are only ever as strong as the weakest link in their ecosystems.

As Business Risks Mount, Ransomware Becomes a Boardroom Priority

The widening gap between confidence and outcomes is making ransomware a key executive discussion topic. Seventy-one percent of respondents say their executive teams now rank ransomware as a top-three business risk, and 64% report being asked by customers or partners about readiness in the past year.

That external and internal pressure is shaping budgets and strategy. Cloud security, backup technologies, and user training top the list of security investment priorities for 2026, with 77% of organizations already conducting regular security awareness training. These steps reflect a growing recognition that real resilience requires layers: technology, governance, and people working together.

Moving from Confidence to Resilience

Our 2025 Global Ransomware Survey finds that confidence isn’t the same as resilience. To stay secure, organizations need security strategies that keep pace with the latest threats, from AI risks to supply chain complexity and recurring attacks.

At OpenText, we help organizations gain true resilience. Our integrated security platform brings together prevention, detection, response, and recovery, supported by real-time threat insights and governance tools that keep data and AI use secure. Built for simplicity and integration, our solutions help businesses stay protected amid constant change.

Looking Ahead

Ransomware will continue to evolve but so can defenses. The organizations that turn confidence into true resilience will be those that unite prevention, preparedness, and recovery into one connected and holistic security approach.

To view the full 2025 Global Ransomware Survey findings and learn more about OpenText Cybersecurity, visit our website here.

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Grayson Milbourne

Grayson Milbourne is the Security Intelligence Director at OpenText Cybersecurity, a division of OpenText. Grayson’s nearly two decades of security intelligence expertise include malware analysis, data science, and security education. In his current role, Grayson is focused on efficacy development to ensure the company’s security management products (which include the Webroot portfolio) are able to defend against the most cutting-edge threats. He is a longtime advocate for better 3rd party testing of security products and represents OpenText Security Solutions at the Anti-Malware Testing and Standards organization, AMTSO. Through his efforts, AMTSO released testing standards that greatly improved testing quality when followed. Grayson is an avid participant in the security community and drives awareness of current threats by speaking at major events such as RSA and Virus Bulletin. He is a frequent guest on local NBC affiliates and several cybersecurity podcasts. Beyond his passion for protecting people from cyberthreats, Grayson loves aviation and holds a private pilot license. His other passions include strategic boards games, skiing and playing golf. He lives in Louisville, Colorado with his wife, Danielle and their two cats, Theodore and Aiden.

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