Leveraging Managed Services to address complex integration challenges

Today’s businesses are being forced to restructure supply chains and accelerate digital transformation projects. This is primarily to help ensure that they are better prepared…

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Mark Morley

September 03, 20202 min read

Today’s businesses are being forced to restructure supply chains and accelerate digital transformation projects. This is primarily to help ensure that they are better prepared for when the next major disruption strikes their business.

COVID-19 has reinforced the importance of having end to end visibility across the supply chain. To achieve this, companies must have seamless integration to people, systems and things across their extended enterprise. Ensuring that you can onboard and connect digitally to trading partners located anywhere in the world is one challenge but ensuring you can seamlessly integrate to internal business systems is another challenge altogether.

CIOs around the world are accelerating their adoption of cloud-based technologies as a result of COVID-19 and this is the perfect time for supply chain leaders to re-evaluate their supply chain infrastructure, both physical and digital. Cloud based integration technologies can help companies establish a digital backbone across their business, seamlessly enabling external supply chain information to enter back end business systems such as ERP.

However, as companies explore more cloud based initiatives, IT resources to manage such projects can become difficult to find within the enterprise. Step forward Managed Services, a way to augment an IT team’s capabilities by providing people, processes and technologies so that a company can focus on their core business activities such as restructuring their supply chain. Managed Services allows companies to integrate to internal business systems, connected devices and, of course, trading partner communities. Leveraging a Managed Services approach to business integration can help to reduce operational costs by as much as 40%, drive greater efficiencies and help to optimize supply chain processes.

To learn more about scalable B2B integration for any sized company, visit us at Scalable B2B Integration.

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Mark Morley

As Senior Director, Industry Marketing, Mark leads a team to identify, build and position industry solutions that help companies maximize the use of their enterprise information.  Mark served as head of product marketing for OpenText Business Network for many years and has deep experience in the world of supply chain integration. Mark has a passion for all forms of disruptive technologies, eg IoT, Gen AI and VR, and how they can help companies leverage information in more intelligent ways. Mark has over 30 years industry experience across the discrete manufacturing sector.

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