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Melanie Fong

Melanie is a Lead Consultant, certified Business Consultant for Content Server and a Prosci Change Management Practitioner for the OpenText Energy and Engineering Team. She works with worldwide customers, making xECM for Engineering implementation successful. Melanie has a passion for user adoption and change management.

How change management, adapting and adoption became a daily task

COVID- 19 forced change on us quickly and dynamically. It took away our freedom to roam about, visit places and people, and be socially active. It also took away jobs, closed stores, medical…

October 12, 2020 4 minute read

Get more value from your software with change management

Whether large-scale organizational change or a software upgrade, user acceptance and adoption rises in direct proportion to their sense of involvement. The earlier you start, the more successful you’ll be. This blog explains why.

June 12, 2019 5 minute read

6 key steps to increase employee adoption of new software applications

Enterprise Information Management (EIM) is one of the most important suites of enterprise applications for business today. EIM solutions are proven to enable organizations and…

October 04, 2018 7 minute read

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