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Public Sector
It’s time to modernize the public sector
With the increase in government directives related to digital technology, such as the NARA memorandum to transition federal agencies to…
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Information Management
Government must view ESG in 3D
Citizens today are becoming increasingly aware of how their actions and the actions of the organizations they work with affect…
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Public Sector
How governments can enhance digital customer experience with technology
According to IDC, governments are the world’s largest service providers, and every interaction with the public is an opportunity to…
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Public Sector
Focus on citizen experience to make lasting change in government
As the U.S. House of Representatives transitions to a new set of leaders, I can reflect upon my experience going…
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Public Sector
6 predictions for the public sector industry in 2023
The pandemic has precipitated a fundamental shift in the way citizen services are delivered. In the past year, governments have…
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Public Sector
Governments get cloud confident — and strategic
Adoption hasn’t happened overnight, but the cloud is earning its keep among government agencies, slowly but surely. More than a…
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Public Sector
The big challenges in wide-scale government cloud adoption
The growing need for virtual workplaces has accelerated government migration to the cloud. Almost half of government organizations worldwide are…
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Public Sector
The ‘low code revolution’ is improving service delivery in Public Sector
In 2020, five years’ worth of digital adoption for citizens and businesses happened in about eight weeks. Government agencies worldwide were able…
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Public Sector
Why cloud migration is key to public sector success
In the public sector, cloud deployment is increasingly becoming a key enabler for digital transformation. Governments are looking to meet…
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Public Sector
Every individual interaction is the one that matters
According to McKinsey, around 80 percent of government efforts to transform performance don’t fully meet their objectives. However, the consultancy…
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Public Sector
Department of … huh? U.S. county models citizen services after consumer sites
How many homeowners know about their local Department of Public Works? Or, to rephrase, are you aware that the city…
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Public Sector
Addressing the ‘You can’t still be using that!’ conundrum
It’s great to be part of the OpenText™ Public Sector team, after more than 20 years working at a senior…
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