Keith Nelson profile image.
Authors

Keith Nelson

Keith Nelson is Senior Industry Strategist for Global Public Sector at OpenText. He has more than 20 years experience working in public sector high-tech and management consulting and as a government appointee. His roles in government include serving as Assistant Secretary for Administration, Chief Financial Officer, and Deputy Chief Information Officer at multiple U.S. Federal Cabinet Agencies.

Cloud for government: A look at 4 agency transformations

Government agencies are making strides on their cloud migration journey, but there is still progress to be made. At OpenText, we are well-situated to help…

June 17, 2024 5 minute read
5 highlights from the OpenText Government Summit

5 highlights from the OpenText Government Summit

Key learnings we took away from this year’s 2024 OpenText Government Summit

7 minute read

Top 6 predictions for the Public Sector in 2024

Top 6 predictions for the Public Sector in 2024

In many ways, the year 2023 seems like a table-setter for a seismic 2024. We have two escalating regional wars with global impact, an economy…

6 minute read

It’s time to modernize the public sector

It’s time to modernize the public sector

With the increase in government directives related to digital technology, such as the NARA memorandum to transition federal agencies to electronic records and the Modernizing…

5 minute read

Government must view ESG in 3D

Government must view ESG in 3D

Citizens today are becoming increasingly aware of how their actions and the actions of the organizations they work with affect the world around them—a trend…

5 minute read

How governments can enhance digital customer experience with technology

How governments can enhance digital customer experience with technology

According to IDC, governments are the world’s largest service providers, and every interaction with the public is an opportunity to provide a great citizen experience….

4 minute read

Focus on citizen experience to make lasting change in government

Focus on citizen experience to make lasting change in government

As the U.S. House of Representatives transitions to a new set of leaders, I can reflect upon my experience going through three Administration transitions as…

9 minute read

6 predictions for the public sector industry in 2023

6 predictions for the public sector industry in 2023

The pandemic has precipitated a fundamental shift in the way citizen services are delivered. In the past year, governments have made strides towards improving citizen…

5 minute read

Governments get cloud confident — and strategic

Governments get cloud confident — and strategic

Adoption hasn’t happened overnight, but the cloud is earning its keep among government agencies, slowly but surely. More than a decade has passed since the…

4 minute read

The big challenges in wide-scale government cloud adoption

The big challenges in wide-scale government cloud adoption

The growing need for virtual workplaces has accelerated government migration to the cloud. Almost half of government organizations worldwide are now using cloud services, according…

4 minute read

The ‘low code revolution’ is improving service delivery in Public Sector

The ‘low code revolution’ is improving service delivery in Public Sector

In 2020, five years’ worth of digital adoption for citizens and businesses happened in about eight weeks. Government agencies worldwide were able to pivot to 100% digital…

5 minute read

Why cloud migration is key to public sector success

Why cloud migration is key to public sector success

In the public sector, cloud deployment is increasingly becoming a key enabler for digital transformation. Governments are looking to meet citizen expectations for convenient, digital…

5 minute read

Every individual interaction is the one that matters

Every individual interaction is the one that matters

According to McKinsey, around 80 percent of government efforts to transform performance don’t fully meet their objectives. However, the consultancy holds the US Department of…

4 minute read

Stay in the loop!

Get our most popular content delivered monthly to your inbox.