Key learnings we took away from this year’s 2024 OpenText Government Summit

In many ways, the year 2023 seems like a table-setter for a seismic 2024. We have two escalating regional wars with global impact, an economy…

With the increase in government directives related to digital technology, such as the NARA memorandum to transition federal agencies to electronic records and the Modernizing…

Citizens today are becoming increasingly aware of how their actions and the actions of the organizations they work with affect the world around them—a trend…

According to IDC, governments are the world’s largest service providers, and every interaction with the public is an opportunity to provide a great citizen experience….

As the U.S. House of Representatives transitions to a new set of leaders, I can reflect upon my experience going through three Administration transitions as…

The pandemic has precipitated a fundamental shift in the way citizen services are delivered. In the past year, governments have made strides towards improving citizen…

Adoption hasn’t happened overnight, but the cloud is earning its keep among government agencies, slowly but surely. More than a decade has passed since the…

The growing need for virtual workplaces has accelerated government migration to the cloud. Almost half of government organizations worldwide are now using cloud services, according…

In 2020, five years’ worth of digital adoption for citizens and businesses happened in about eight weeks. Government agencies worldwide were able to pivot to 100% digital…

In the public sector, cloud deployment is increasingly becoming a key enabler for digital transformation. Governments are looking to meet citizen expectations for convenient, digital…

According to McKinsey, around 80 percent of government efforts to transform performance don’t fully meet their objectives. However, the consultancy holds the US Department of…