Why OpenText Universal Discovery and CMDB Are Essential for Your Backup and Disaster Recovery Strategy

A TechStrong analysis shows IT pros lack confidence in DR. See how OpenText Universal Discovery and CMDB gives accurate, real-time data for a stronger recovery strategy.

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Chris Hanson

October 29, 20254 min read

OpenText Universal Discovery and CMDB collecting and storing data

A recent TechStrong analysis highlights a critical gap in enterprise disaster recovery (DR) planning: the lack of accurate CMDB data. As the article notes, only 40% of IT professionals are confident in their backup systems. And 30% have doubts about their backup strategy. These concerns can be significantly reduced with OpenText™ Universal Discovery and CMDB solutions.

>>  What is CMDB—foundational overview

Why is CMDB the Foundation for Disaster Recovery?

As outlined in the TechStrong article, a CMDB serves as a single source of truth for an organization’s software and hardware. IT discovery automatically collects hybrid IT asset data across multi-cloud containers and on-premises IT and stores it in the CMDB. OpenText Universal Discovery and CMDB excels in this role by providing comprehensive visibility across your entire IT infrastructure.

The article identifies that when organizations experience unplanned downtime, the goal should be to return to normal operations quickly. This requires an accurate record of the IT infrastructure. This is exactly what OpenText Universal Discovery and CMDB delivers through automated, real-time discovery and relationship mapping.

How does OpenText Universal Discovery and CMDB overcome single-vendor limitations?

The TechStrong piece emphasizes a critical challenge: many companies use software and hardware from multiple vendors, often requiring more than one IT discovery tool. This is where our IT discovery provides significant value. Unlike tools that only work with certain systems, our IT discovery tool integrates with a wide range of systems from multiple vendors.

Our IT discovery automatically identifies, collects, and organizes information about all components in your IT environment—from hybrid cloud platforms to on-premises infrastructure. This comprehensive approach enhances efficiency. It also reduces costs by minimizing the resources required for data collection, while ensuring that recent changes are captured through frequent iterations.

Why is comprehensive configuration intelligence crucial for Disaster Recovery?

Our CMDB stores the detailed attribute information that the article identifies as crucial. These include configuration item history, location, owner, function, and relationships to other assets. This comprehensive catalog provides a clear picture necessary during disaster recovery planning, offering a complete view of systems and applications required to restore normal operations.

The article’s example of server “naqa-c01-vm11” demonstrates the type of comprehensive discovery data that OpenText delivers automatically. We provide server inventory, network connections, running software, associated ports, business applications, and load balancing configurations. Our IT discovery captures all this information through a single tool. This provides the complete picture necessary to rebuild systems should they become unavailable.

How can I ensure my CMDB is a protected and recoverable asset?  

As the TechStrong analysis emphasizes, the CMDB itself must be included in your backup and recovery strategy. OpenText Universal Discovery and CMDB addresses this requirement through our flexible deployment options. We offer SaaS, cloud, or on-premises deployment. With our SaaS offering, OpenText replicates your configuration data, so it remains protected and recoverable.

How does CMDB enhance both pre- and post-disaster recovery planning?  

The article also draws attention to the need to support both pre-disaster planning and post-disaster recovery activities. A comprehensive catalog of IT assets enables clear disaster recovery planning by identifying systems necessary to restore normal operations. We provide detailed checklists for rehearsals and plan activation.

When disasters occur, OpenText Universal Discovery and CMDB provides an accurate and timely view of IT infrastructure. This enables teams to focus their recovery efforts, determine priorities, and identify the components needed to restore normal operations.

How can a CMDB build confidence in my recovery strategy?

The TechStrong piece says that incorporating a CMDB gives IT professionals a confidence boost when responsible for restoring business continuity after a disaster. OpenText Universal Discovery and CMDB changes this confidence from hope into conviction through comprehensive, accurate, and automatically maintained infrastructure intelligence.

Ready to strengthen your disaster recovery strategy? Learn more about OpenText Universal Discovery and CMDB and how comprehensive IT visibility can transform your backup and recovery capabilities.

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Chris Hanson

As a product marketer, Chris is laser-focused on matching technology solutions with business challenges. He loves the mix of being creative and data-driven, constantly guiding products into the hands of end-users. Chris oversees product marketing for Discovery & CMDB and IT Asset Management at OpenText. Connect with Chris at Linkedin.com/in/christopherjonhanson/

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