In the fast-paced world of supply chain management operations, enabling rapid and informed decisions is crucial. If time is money, then how much does it cost you to:
- Get up to speed with a new tool?
- Wait for support ticket resolution?
- Search for the information you needed yesterday?
Introducing Trading Grid with Aviator, an innovative tool designed to empower supply chain leaders with autonomy and efficiency. This transformative solution leverages the power of generative AI and large language models (LLMs) to revolutionize the way you manage your supply chain operations. It’s the first ChatGPT-like solution for B2B integrations, ushering in a new era of efficiency and productivity.
What is Trading Grid with Aviator?
Trading Grid with Aviator is a conversational, generative AI-based self-service virtual advisor. It integrates seamlessly with the OpenText™ Business Network, providing users with instant, human-like, contextually relevant responses and support. Whether you’re dealing with transaction issues or seeking information, Aviator is here to assist you, providing the support you need to navigate complex B2B integrations.
Key features and benefits of GenAI fueled Trading Grid
Most supply chain professionals believe in the GenAI’s potential and are investing in it. We have deliberately selected a starting use case that will help all B2B integration users with no initial costs, no training needed, and no setup procedure. This means you can start using Trading Grid with Aviator right away, putting you in the driver’s seat of your supply chain operations.
Gain autonomy in managing your supply chain
With Trading Grid with Aviator, you can manage your supply chain operations on your terms. No longer will you need to open support tickets or scavenge for information. Aviator immediately answers your questions, helping you resolve issues on the go and maintain customer satisfaction.
Instant information at your fingertips
Aviator puts all the information you need right at your fingertips. Engage in human-like conversations to get answers and support quickly and accurately. This tool is designed to help you make smarter, faster decisions, reduce the cost of transaction failures and boost your overall efficiency. With Aviator, you can be confident that you’re always making the right decisions.
Elevate user experience and productivity
Aviator helps new hires get up to speed quickly and increases solution adoption, delivering better ROI. By providing step-by-step guidelines to resolve transactional issues, Aviator ensures that your team can operate at its best, minimizing downtime and maximizing productivity. Aviator is not just a tool, it’s a partner in your business journey, keeping your team engaged and connected.
Why choose Trading Grid with Aviator?
Starting on August 4, Trading Grid with Aviator will be available free of charge for all Trading Grid Online users enabling these companies to:
Increase employee productivity
By instantly providing the information needed, Aviator empowers your employees to handle their tasks more efficiently. This leads to improved productivity and a more motivated workforce.
Reduce support costs and transaction failures
Aviator reduces the need for support tickets and external communication by assisting users with common questions and problems. Who likes communicating via support tickets?
Drive better engagement
With Aviator, you can enhance user engagement with products by offering a seamless and efficient user experience. This not only improves satisfaction but also encourages continued use and adoption of the solutions you invest in.
It’s just the beginning for Business Network and GenAI
Trading Grid with Aviator provides a modern supply chain and B2B integration experience. It interacts with users in a natural-language, human-like manner and instantly finds the most relevant information. It fuels learning and adoption in a secure environment, improves user satisfaction and streamlines operations.
We at OpenText Business Network are just beginning to implement the pipeline of use cases based on GenAI. We will continue to focus on adoption as the key measure of success and augmenting the user experience.
For more information, visit the Business Network Aviator and Trading Grid webpages.
