Organizations invest heavily in digital transformation to streamline their business processes, but then continue to receive transactions via email and fax from many of their smaller partners. Those emails and faxes need to be manually input into the large organization’s business systems, which is time-consuming and prone to human error. Many organizations are seeking to improve their competitiveness by digitizing their entire trading partner community with efficient or even automated business processes. Only then can they achieve the full information advantage.
OpenText™ Email2EDI and OpenText™ Fax2EDI automate the processing of incoming email and fax orders and invoices from trading partners that don’t have the technology to move to EDI. The great advantage of Email2EDI and Fax2EDI is that trading partners do not need to invest in change and can continue to send emails and faxes – the OpenText capture system takes care of the rest.
With Release 16 EP7, OpenText Email2EDI and OpenText Fax2EDI have improved machine learning capabilities.
Self-service validation with machine learning
OpenText Email2EDI and OpenText Fax2EDI include a self-validation web client that allow the customer to review incoming transactions and make corrections as needed. The capture system uses machine learning to improve its capture capabilities over time. With Release 16 EP7, OpenText Email2EDI and OpenText Fax2EDI have further improved the machine learning capabilities in how it can be trained to recognize document layout and find required data for any new trading partner or corporates, in just a few clicks.
Accelerate your upgrade and reduce risk by working with OpenText Professional Services. Customers who have Professional Services-led upgrades report 75% fewer queries to Customer Support. Let our experts work with you to assess the current environment and prepare recommendations for a successful upgrade, whether on-premises, in the OpenText Cloud, in other company’s clouds or in a hybrid environment.