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ECM

How to delight customers with engaging experiences

What are your customers experiencing when they call your customer service team? Too often, when customers reach out for help in solving a problem or completing a business…

October 24, 2023 3 minutes read
If I receive one more irrelevant voucher…

If I receive one more irrelevant voucher…

It seems that every week companies are trying to secure my loyalty with great discounts and vouchers. They would be great if they reflected my…

December 6, 2018 6 minutes read
What’s new in Release 16 EP5 for InfoArchive

What’s new in Release 16 EP5 for InfoArchive

The latest release of OpenText™ InfoArchive – part of the recently announced OpenText Release 16 Enhancement Pack 5 (EP5) – is now available and provides improved…

November 29, 2018 3 minutes read
OpenText Content Server Syndication lets workers in remote locations access and share content quickly and securely

OpenText Content Server Syndication lets workers in remote locations access and share content quickly and securely

Sharing digital content between regional operations can present challenges. Generally, content is stored, maintained and managed at a head office or primary location. Often, regional…

November 29, 2018 3 minutes read
Information Extraction Service – An innovative approach to capture

Information Extraction Service – An innovative approach to capture

To remain competitive, modern businesses strive to transform the way they work. Digital transformation is not a simple buzzword, but a way to survive in…

November 27, 2018 3 minutes read
What’s new in Release 16 EP5 for OpenText Extended ECM for Microsoft Office 365

What’s new in Release 16 EP5 for OpenText Extended ECM for Microsoft Office 365

Back in May, we released a new OpenText™ Extended ECM offering for Microsoft® Office 365™. It was the latest in a series of releases over…

November 20, 2018 5 minutes read
New innovations in OpenText Extended ECM Platform for Release 16 EP5

New innovations in OpenText Extended ECM Platform for Release 16 EP5

Enterprises are increasingly dealing with more content, from more sources, with more intended uses – and a requirement to access it all on demand. These…

November 16, 2018 5 minutes read
OpenText Release 16 EP5 for Content Suite delivers business value in 3 key areas

OpenText Release 16 EP5 for Content Suite delivers business value in 3 key areas

Organizations are struggling to manage and extract business value from ever-increasing amounts of information flowing from ever-diversifying sources, systems and platforms. And, while users want…

November 15, 2018 6 minutes read
What’s new in Release 16 EP5 for SAP, Microsoft, Oracle and Salesforce solutions

What’s new in Release 16 EP5 for SAP, Microsoft, Oracle and Salesforce solutions

The new OpenText™ Release 16 Enhancement Pack 5 (EP5) is here and it brings a variety of new product releases and updates across the OpenText…

November 9, 2018 6 minutes read
Announcing OpenText Content Services Release 16 EP5

Announcing OpenText Content Services Release 16 EP5

Content services are a key part of any information management strategy, connecting information from across the organization with the people and systems that need it….

November 9, 2018 9 minutes read
How OpenText powers the Intelligent and Connected Enterprise

How OpenText powers the Intelligent and Connected Enterprise

Successful enterprises are both intelligent and connected. They collect information from as many sources as possible in every format imaginable and analyze it to drive…

November 7, 2018 5 minutes read
Essential Reading: The 2018 Gartner Magic Quadrant for Content Services Platforms

Essential Reading: The 2018 Gartner Magic Quadrant for Content Services Platforms

Each year, the highly respected analysts at Gartner publish their assessment of the content management sector—the Gartner Magic Quadrant for Content Services Platforms. It’s highly…

October 30, 2018 3 minutes read
AI-powered analytics to drive operational excellence for oil and gas

AI-powered analytics to drive operational excellence for oil and gas

In a previous blog, I looked at how effective content management is an important factor driving operational excellence for oil and gas companies. Your people…

October 19, 2018 5 minutes read

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