ECM
How to delight customers with engaging experiences
What are your customers experiencing when they call your customer service team? Too often, when customers reach out for help in solving a problem or completing a business…
If I receive one more irrelevant voucher…
It seems that every week companies are trying to secure my loyalty with great discounts and vouchers. They would be great if they reflected my…
What’s new in Release 16 EP5 for InfoArchive
The latest release of OpenText™ InfoArchive – part of the recently announced OpenText Release 16 Enhancement Pack 5 (EP5) – is now available and provides improved…
OpenText Content Server Syndication lets workers in remote locations access and share content quickly and securely
Sharing digital content between regional operations can present challenges. Generally, content is stored, maintained and managed at a head office or primary location. Often, regional…
Information Extraction Service – An innovative approach to capture
To remain competitive, modern businesses strive to transform the way they work. Digital transformation is not a simple buzzword, but a way to survive in…
What’s new in Release 16 EP5 for OpenText Extended ECM for Microsoft Office 365
Back in May, we released a new OpenText™ Extended ECM offering for Microsoft® Office 365™. It was the latest in a series of releases over…
New innovations in OpenText Extended ECM Platform for Release 16 EP5
Enterprises are increasingly dealing with more content, from more sources, with more intended uses – and a requirement to access it all on demand. These…
OpenText Release 16 EP5 for Content Suite delivers business value in 3 key areas
Organizations are struggling to manage and extract business value from ever-increasing amounts of information flowing from ever-diversifying sources, systems and platforms. And, while users want…
What’s new in Release 16 EP5 for SAP, Microsoft, Oracle and Salesforce solutions
The new OpenText™ Release 16 Enhancement Pack 5 (EP5) is here and it brings a variety of new product releases and updates across the OpenText…
Announcing OpenText Content Services Release 16 EP5
Content services are a key part of any information management strategy, connecting information from across the organization with the people and systems that need it….
How OpenText powers the Intelligent and Connected Enterprise
Successful enterprises are both intelligent and connected. They collect information from as many sources as possible in every format imaginable and analyze it to drive…
Essential Reading: The 2018 Gartner Magic Quadrant for Content Services Platforms
Each year, the highly respected analysts at Gartner publish their assessment of the content management sector—the Gartner Magic Quadrant for Content Services Platforms. It’s highly…
AI-powered analytics to drive operational excellence for oil and gas
In a previous blog, I looked at how effective content management is an important factor driving operational excellence for oil and gas companies. Your people…
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