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ECM

How to delight customers with engaging experiences

What are your customers experiencing when they call your customer service team? Too often, when customers reach out for help in solving a problem or completing a business…

October 24, 2023 3 minutes read
Announcing OpenText Content Cloud CE 21.1

Announcing OpenText Content Cloud CE 21.1

Recent changes in work habits are quickly becoming the new standard, with our customers telling us practices such as remote work and dispersed process management…

March 11, 2021 4 minutes read
5 ways containerization can help Documentum administrators

5 ways containerization can help Documentum administrators

IT and system administrators struggle to maintain and upgrade complex, highly customized content management platforms. And that’s just to manage the basics. Too often, succeeding…

March 2, 2021 4 minutes read
Reducing the data gap

Reducing the data gap

Manufacturing organizations have risen to the challenge of thwarting the disruptions from COVID-19. There’s plenty to applaud among companies across many sectors—automotive, high tech, and…

February 10, 2021 3 minutes read
Dynamic case management

Dynamic case management

Case management is not a new practice. Over a century ago, the healthcare industry was the first to adopt case management methodologies. In fact, it…

February 3, 2021 4 minutes read
What’s in a name?

What’s in a name?

With the new roadmap and new set of integrations, OpenText™ would like to re-introduce you to ApplicationXtender. It is now OpenText™ AppEnhancer. Why? The most…

January 22, 2021 3 minutes read
How to delight customers with engaging experiences

How to delight customers with engaging experiences

What are your customers experiencing when they call your customer service team? Too often, when customers reach out for help in solving a problem or completing a business…

January 12, 2021 3 minutes read
How to choose the best cloud content management solutions

How to choose the best cloud content management solutions

In our previous blog, we discussed the reasons that companies are moving to cloud-based content management solutions . In this blog, we’ll cover the features and…

December 10, 2020 8 minutes read
What are the different types of cloud content services?

What are the different types of cloud content services?

In previous blogs we’ve covered what constitutes cloud content management and the benefits a cloud-based content management system can bring to your organization. In the…

December 10, 2020 7 minutes read
Top 5 benefits of a cloud content management system

Top 5 benefits of a cloud content management system

In recent research from Forrester, the firm found that a modern content management strategy was crucial for organizations to meet their digital transformation objectives. The…

December 10, 2020 7 minutes read
Why you need a cloud-based content management solution in 2021

Why you need a cloud-based content management solution in 2021

In the first of this blog series, What is cloud content management?, we looked at the ongoing evolution from Enterprise Content Management (ECM) to cloud-based…

December 10, 2020 11 minutes read
What’s new in OpenText eDOCS CE 20.4

What’s new in OpenText eDOCS CE 20.4

For law firms, corporate legal departments, and other organizations producing, managing and collaborating on high-touch, high-value work product, capturing and working with data at the…

December 1, 2020 3 minutes read
Gartner Magic Quadrant documents evolving content services landscape

Gartner Magic Quadrant documents evolving content services landscape

Gartner has just published its annual assessments of the content services sector:  2020 Gartner Magic Quadrant for Content Services Platforms  2020 Gartner Critical Capabilities for Content Services Platforms  The two…

November 23, 2020 4 minutes read

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