customer experience management
- Technologies
Partena Professional increases productivity and efficiency with OpenText Exstream and Output Server
Partena Professional is a service provider that provides support for administrative processes and human resources policies. This large Belgian group…
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Top 10 reasons to take a look at OpenText TeamSite
Whether you’re a long-time OpenText™ TeamSite™ user, or you’re just learning about it, here are 10 compelling reasons why marketers…
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Analyst’s view: OpenText named a leader
OpenText™ is thrilled to be recognized by Gartner as a Leader in the 2018 Magic Quadrant for Web Content Management.…
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What’s holding back operational excellence in the utility sector?
Once upon a time, the utility industry was a relatively simple place to be. It was all about the safe…
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How can agencies work better with marketers?
In a recent Adweek webinar sponsored by OpenText™ Hightail™, guest speaker Jay Pattisall, Forrester principal analyst and former agency executive,…
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Top tips to ensure a smooth migration to EIM managed services
So, you’ve decided to deploy managed services for your EIM systems. Although you know your organization is ready for EIM managed…
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Five reasons to choose OpenText Exstream for Salesforce
OpenText Exstream™ has consistently been recognized by analysts as a leader in the Customer Communications Management (CCM) space for over…
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If I receive one more irrelevant voucher…
It seems that every week companies are trying to secure my loyalty with great discounts and vouchers. They would be…
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Three ways to simplify your digital content supply chain
Sharing and collaborating on large media files, especially with partners and clients outside your organization, can be a challenge for…
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Better together – Digital media collaboration made simple
Marketers, we feel your pain. You’re constantly juggling multiple projects and deadlines, working with multiple people across different departments or…
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OpenText TeamSite 16.4.1 is available now
If you’re working in a web content management system (CMS) every day, it needs to function as you’d expect and…
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Deployed in the cloud, OpenText Media Management delivers new features and functionality
Successful marketing departments know the value of the cloud. To succeed in today’s competitive, digital world, you need a Digital…
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Increased automation in OpenText Media Management delivers significant benefits
All marketers know that time is money. Whether you’re putting in a marketing request or scheduling media delivery, reducing the…
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Consolidating customer communications platforms at NAV with OpenText Exstream
Every year the Norwegian Labour and Welfare Administration (NAV) sends out more than 20 million items of communication to over…
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OpenText Media Management uses intelligence to improve the marketer’s life, one task at a time
Marketers who use video grow revenue 49% faster than non-video users, according to Wordstream. But in today’s digital world, it’s…
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Why do user experience, intelligence and automation matter in the enterprise?
The life of a marketer can be exciting and inspiring. From major product launches to creating new collateral to attending…
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OpenText Qfiniti now available for Amazon Connect in the AWS Marketplace
OpenText™ is excited to announce that our cloud-ready Workforce Optimization (WFO) suite, OpenText™ Qfiniti, has been integrated with Amazon Connect,…
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OpenText Extended ECM for Microsoft Dynamics 365 by Contesto has arrived with Release 16 EP5
“If it’s not in CRM, it doesn’t exist.” How many times do sales professionals hear this phrase during a forecast…
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Experiences made easy in the cloud
In today’s cloud-first market, it’s essential to have cloud strategies that empower marketing, line of business users, and developers. At…
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Mobilizing your workforce with intraday management
A few months ago, my family and I visited the happiest place on earth – Disney World! When we arrived…
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