B2B
E-commerce and EDI: What’s the difference?
There are lots of different terms used to describe B2B process automation. These terms can be confusing, partly because they are so inter-related. This article…
Customer satisfaction: The key benefit of EDI for small business
According to the Harvard Business Review, it costs five to 25 times more to acquire a new customer than to retain an existing one. So…
Putting AI-enhanced analytics at the heart of retail customer experience
Last Sunday, my husband and I went to visit our daughter. As we drove, my cell informed me that we were 30 minutes from our…
OpenText Named a Leader in the Gartner Magic Quadrant for ECM Again!
The more things change…” OpenText has been recognized as a leader in the Gartner™ 2016 Magic Quadrant for ECM—for the 13th year in a row….
Digital-First Fridays: The Digital Supply Network
Digital makes it possible for the smallest company to participate in the global economy. Disruption is lowering barriers to entry, which results in higher levels…
Digital-First Fridays: Operating at the Speed of Digital
It is not the strongest or the most intelligent who will survive but those who can best manage change. – Charles Darwin We live in…
Step Aside Cloud, Mobile and Big Data, IoT has just Entered the Room
This article provides a review of the ARC Advisory Group Forum in Orlando and expands on the ever increasing importance of analytics in relation to…
Could the Smart Trash Can Take Waste Out of the Supply Chain?
In my last post I introduced a vision for the Smart Trash that would automatically identify the items you are throwing away. What would you…
OpenText Enhances Portfolio with Analytic Capabilities
Analytics are a hot technology today, and it is easy to see why. They have the power to transform facts into strategic insights that deliver…
Did You Know 76% of Automotive Companies Exchange B2B Transactions Electronically?
In December last year I posted a blog relating to a new study from OpenText that was conducted by IDC Manufacturing Insights. The main goal…
What Google Can Teach Us About Monetizing Business Networks
In my last post I discussed the dramatic differences in business models between social networks and business networks. Social networks derive revenue primarily from monetizing…
What is the Relationship Between EDI and XML?
Any methodology that enables the computer-to-computer exchange of business documents falls under the heading of Electronic Data Interchange (EDI). What are the two basic approaches…
OpenText Acquires GXS
On November 5, 2013 we announced our intention to acquire GXS Group, Inc (GXS). Today, I am pleased to report the acquisition has closed and…
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