We all know how important effective exception management is to a supply chain. The ability to quickly identify and address issues ensures smooth operations and,…

We’re all part of a new, exciting digital world. The possibilities of digital technology are endless. My car tells me when it needs a service….

The promise of B2B Managed Services is great. According to Ovum, good B2B Managed Services can cut operating costs by at least 40% over doing it yourself,…

Digital transformation is a hot topic in every part of business, especially the supply chain. Recent research from IDC and OpenText™ found that over 40%…

Last year, the Office of Management and Budget (OMB) backed up its 2015 government eInvoicing mandate with a memo instructing all agencies to use eInvoicing…

In a previous blog, I looked at how governments are now driving eInvoicing adoption around the world. Now, Italy is set to be the first…

In our last blog: “What is Electronic Data Interchange (EDI)?” we looked at why most companies today have deployed EDI systems to trade with customers…

EDI (electronic data interchange) is increasingly important today for businesses large and small. You need to be able to trade quickly and efficiently with your…

When it comes to running your business, business-to-business (B2B) process excellence is mission critical. Your business is part of an extensive ecosystem of other companies,…

There are many unusual facts about Electronic Data Interchange (EDI). The first is that its roots began when there weren’t really any computers to speak…

According to the Harvard Business Review, it costs five to 25 times more to acquire a new customer than to retain an existing one. So…

While Digital Transformation is primarily driven by rapidly-changing technologies, its successful adoption depends on having a sound strategy. Businesses that have successfully embraced Digital Transformation…