We are fast approaching the holiday season with the New Year peeking just around the corner, but before you get swept up into the hustle and bustle of this “most wonderful time of the year,” we at OpenText™ Live invite you to check out a few webinars that we have lined up for November and December.
With the latest release of OpenText™ Release 16 Enhancement Pack 1 (EP1), our Experience Suite has undergone major changes with the additions of powerful Customer Communications and Experience Management solutions such as TeamSite, Exstream, MediaBin, Qfiniti, Explore and more! These enhancements mark the revolution of customer communications in the digital world, and we want to give you an exclusive first hand look into what these solutions can offer your business.
November 15: OpenText™ ECM Content Migration (11:00AM EDT)
Need help migrating ECM content? OpenText partner FME demonstrates best practices in this webinar. We’ll show you:
– Migration and upgrade best practice pathways to OpenText™ Content Suite 16
– Cost savings with migration-center for your content migration
– A short live demo
November 29: Convert Correspondence into Engagements with OpenText™ Communications Center (11:00AM EDT)
Learn more about OpenText Communications Center and its enhanced interactivity with other OpenText product suites including Content Suite, Process Suite, Business Network and Analytics. Turn engagement into insight.
December 1: What’s New in OpenText™ Digital Asset Management? (11:00AM EDT)
What’s new for OpenText Digital Asset Management (DAM) and the Enhancement Pack 1 (EP1) release? If you’re using Media Management or MediaBin, you’ll want to check out this session to find out what our Product Management team has in store. Learn about the latest features and product strategy.
December 6: The Latest Innovations in Exstream 9.5 and Delivery Manager 3.0 (11:00AM EDT)
Join us for an overview of Exstream 9.5 which was announced late September and Delivery Manager announced in October. Product experts will be showing live demonstrations.
December 8: Syntergy Content Sentry: The Next Generation of Data Loss Prevention (11:00AM EDT)
OpenText partner Syntergy will demonstrate a new Data Loss Prevention (DLP) solution for OpenText™ Content Server. The capabilities of this powerful solution allow it to learn what constitutes normal activity for users and what alerts or triggers automated policy reactions when suspicious activity is detected.
December 13: How the Contact Center is Driving the Customer Experience (11:00AM EDT)
Attend this session to learn more about OpenText™ Qfiniti and how Workforce Optimization (WFO) solutions are monitoring the customer experience through call recording, coaching employees, measuring the Voice of the Customer (VoC), and leveraging powerful analytics to make every interaction the best it can be.
December 15: OpenText™ CEM Strategy Update for WCM Products (11:00AM EDT)
We’re creating a powerful new Website Content Management platform, and we want you to learn all about it. With the release of Enhancement Pack 1 (EP1), the WCM platform welcomes OpenText™ TeamSite to the mix, rounding out an effective customer communications program that surpasses the industry standard.
The OpenText Live team is committed to delivering content that keeps you updated on the latest OpenText product releases, trends and demands within the digital world as well as demos that exemplify the best solutions features for your business.
Communicate directly with the experts and receive the technological know-how for implementing and managing your OpenText products. All of our webinars are recorded and available to registered customers at My Support.