OpenText and Documentum: reflecting on the past 12 months

And looking ahead to a bright future

One year ago today, OpenText acquired Documentum, InfoArchive, Captiva, and more from Dell EMC. At the time, some considered the future uncertain but, as we take this opportunity to look back and review the past 12 months, we see clear signs that this acquisition is delivering for Documentum customers.

Products such as InfoArchive and ApplicationXtender have opened up new opportunities for OpenText customers, while integrating OpenText™ Analytics and Capture technologies has given traditional Documentum products new features and functionality.

Before we look forward to the second year in our new home, let’s reflect on three key areas where this union of market leaders has really benefitted:

1. Cloud strategy

Even before the acquisition, both companies were executing strategies to extend their strengths in ECM into the cloud, offering managed cloud services and offering new cloud-based content services and purpose-built apps.

Following the acquisition, OpenText quickly defined and began executing a unified content services strategy (see diagram below) that ensures continued investment in both Documentum and OpenText™ Content Suite, including integrations into business-critical systems and the development of a complete cloud services layer. LEAP, which OpenText acquired from Dell EMC, is part of a consistent platform for these services.

This cloud services strategy will enable OpenText to deliver cloud-based apps, like Snap, Courier, and D2 Mobile, as well as integrations into cloud-centric business systems, allowing organizations to leverage their existing content services.

2. Technology fit

The acquisition also allowed OpenText to leverage a wider range of ECM technologies that have value for customers of both product lines. Let’s take a closer look at some examples of this synergy:

  • Documentum is leveraging OpenText technologies to add new capabilities, such as analytics, and enhance existing features, including viewing and markup
  • Captiva is integrating OpenText character recognition technology to improve data extraction accuracy and performance while providing consistency across all of its capture solutions

New releases of Documentum, InfoArchive, and Captiva have already benefitted from access to these technologies, while there is much more opportunity to bring value to our customers through the broad OpenText portfolio of process management, customer communication, and analytics technologies.

3. Company culture

OpenText welcomed over a thousand employees a year ago. Every one of us remains highly committed to our products and realize that our customers are depending on us. We remain focused on:

  • Delivering value to our customers
  • Developing quality content management technologies
  • Delivering easy-to-use and highly productive user experiences
  • Creating purpose-built industry solutions to deliver faster time to value
  • Supporting our customers’ efforts to address critical business challenges

Everyone at OpenText shares these same goals, and together, we will continue to execute on these values.

Over the next several weeks, you will hear from many voices within OpenText, reflecting on the past year and looking ahead to the future. We will be covering all things Documentum, but we won’t stop there. We will discuss the entire acquired portfolio, including InfoArchive, LEAP, Captiva, ApplicationXtender, and more.

Please take a look at this Anniversary page and read more of the ECM blogs to learn about OpenText and Documentum since the acquisition.

One year in: a webinar dedicated to all things Documentum

Join us on Wednesday, February 14 at 11am EST to celebrate the first anniversary of Documentum, InfoArchive, Captiva, LEAP, and other ECM/Content Services solutions that have joined OpenText.

Register here

Sean Baird

Sean leads product marketing for the Documentum portfolio of ECM products. Sean brings over twenty years’ experience managing and marketing software products, holding a variety of product and industry marketing and product management positions since joining the company in 2004.

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