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HIMSS18: Where are you on the path to digital maturity for patient information exchange?

OpenText helps you accelerate from inefficient forms of exchange to interoperability - talk to us at HIMSS18

If you’re like most health systems, fax continues to dominate how you exchange patient information.

Inefficient forms of patient information exchange, including paper-based fax, have persisted in healthcare for a number of reasons and present many challenges for healthcare organizations.

  • Limits connectivity with no real-time exchange at the point of care.
  • Increases costs due to inefficiencies and labor-intensive processes with paper-based, manual patient information exchange.
  • Slows and disrupts care coordination among providers.
  • Negatively affects patient safety when providers do not have access to critical information about the patient.
  • Negatively affects revenue cycle with duplicate testing, expenses, and leakage.

Well-coordinated communication accelerates the quality and delivery of care, reduces wasteful duplicate testing, and minimizes the risks and costs associated with missed or delayed diagnosis, medication errors, and hospital re-admissions.

Where are you on the path to digital maturity for patient information exchange?

Understanding where you are along your path is an important first step in achieving your information exchange goals:

  1. Are you still relying on inefficient, paper-based fax? This method of exchange is the most time- consuming and disruptive to patient care.
  2. Have you migrated to digital fax? Digital fax technology eliminates paper and is the first step toward implementing digital capabilities for the exchange of PHI. This technology integrates fax with EMR systems, document management systems, and desktop applications, and improves the time it takes to get patient information to the right provider or system.
  3. Do you have the ability to send messages via Direct or other forms of electronic exchange? Some EMR applications have limited abilities to exchange some content directly between providers, but this capability provides minimal connectivity and is limited in scalability depending on the EMR application.  They key is implementing a solution provides meaningful connectivity, is EMR- and content-agnostic, and isn’t disruptive to the way information is exchanged today.
  4. Are you able to connect to other care providers for electronic forms of exchange? Connecting the entire care team, including those providers outside your health system, is key to complete patient care coordination. With the right tools in place, you can expand your connectivity to other care providers.
  5. How achievable is interoperability for patient information exchange? Interoperability allows for the transfer of data between EHR systems and healthcare stakeholders. An interoperable environment improves the delivery of healthcare by making the right data available at the right time to the right people. Interoperability for patient information exchange is within reach by achieving meaningful connectivity by transforming all content exchanged with other providers to secure, interoperable and electronic exchanges.

Meaningful connectivity and interoperability is within reach simply by leveraging the most connected device for patient information exchange, your fax server, to optimize the exchange to achieve connectivity, improve processes and workflows, and increase care coordination. By transforming all content exchanged with other providers to secure, interoperable and electronic exchanges, you can eliminate the inefficiencies of fax, optimize patient information exchange and improve patient safety with digital care coordination.

Meet with OpenText at HIMSS and discover how you can reach digital maturity nirvana with the most trusted provider of secure patient information exchange solutions!

Amy Perry

Amy Perry is the Director of Product Marketing for fax and secure messaging solutions with OpenText Business Network. Her 20 year career has crossed between Product Management and Product Marketing in the CPG and software industries.

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