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Getting Unstuck from Your Legacy Integration Technology

In our previous blog, we discussed how legacy systems prevent businesses from making digital advances. For one, enterprises that still rely on outmoded and unwieldy integration legacy solutions such as Enterprise Application Integration Platform (EAI) and Enterprise Service Bus (ESB) often end up with duct-taped networks with diverse security mechanisms or integrated cloud networks which are just incarnations of their legacy systems. This may expose their organization to cybersecurity, financial, and operational risks.

But even if businesses are aware that their legacy systems are holding them back from becoming fully digital, they find it difficult to simply abandon their legacy systems and replace them with an entirely new infrastructure. For many, it’s not always a clear or ideal choice.

Why do businesses find it hard to break free from legacy technologies?

  • Cost

According to ESJ, cost is one of the most compelling reasons why businesses stick with their legacy applications. Aside from the fact that they have already made substantial investments in their legacy systems, they think that replacing them might cost even more. For example, replacing a more than 20-year-old legacy infrastructure worth $500,000 might cost a company $1 million.

Lack of talent

Aside from modern applications and infrastructures, Information Technology teams with skills and insight primed for the digital marketplace are key components of digital transformation. As Cisco’s Tejas Vashi puts it, “technology doesn’t integrate on its own and isn’t adopted without the right teams in place.”
Businesses that aim to become fully digital should ensure they have a qualified and skilled team that can provide end-to-end support, from planning how to go about cloud migration and integration to governing the new environment. Without the right talent, it can be particularly difficult for organizations to revamp or build a new middleware environment using technologies they are unfamiliar with.
But talent is scarce and this discourages enterprises to completely retire their legacy systems. According to a joint study between Capgemini and LinkedIn, more than half of surveyed businesses (54%) agree that the digital talent gap is hindering their digital transformation efforts.


According to David Fronckowiak, replacement may require several years given the complexity of the system. Aside from this, replacement often entails different time-intensive processes including testing, changing of codes, and setting new protocols. This is why according to Chris Kirby, “it is often a tradeoff between taking the time to make several incremental changes on a regular basis to keep technology up to date and merely maintaining existing systems, performing the larger upgrades less frequently.”

Lack of a clear roadmap

According to a study, the majority of businesses (60%) fail to fully exploit digital transformation due to lack of a formal transformation strategy. They are poor at setting milestones and defining a reasonable timeframe. They also find it hard to pinpoint how to lay the first stone and where to best house their enterprise data and applications. Lack of a transformation strategy can also lead to business disruptions, higher costs, and security risks.

Is there a better way?

Replacement can be costly and challenging. But lost opportunities due to delayed modernization can also hurt a company’s revenue and affect overall performance. Customers demand digital experiences so organizations should embrace digital transformation notwithstanding the expense and challenges.

To get unstuck from their legacy systems, businesses should seek help from experts that can enable them to overcome the challenges and minimize the cost of migrating to a modern infrastructure.

OpenText’s Embrace & Replace Program

OpenText offers a low-risk way to get unstuck from legacy integration technologies. Its Embrace & Replace program allows enterprises to gradually retire their legacy systems while seamlessly migrating to the OpenText™ Alloy™ Platform –– a modern, future-proof platform with which OpenText handles all integration and data management requirements  as managed services.

OpenText’s Embrace & Replace Program has a two-pronged approach:


  • OpenText helps untangle integration operations from deeply embedded on-premises or in-network integration and middleware environments. This enables enterprises to alleviate significant overhead, concurrently extend their existing significant investments, and leverage our managed services to ensure that the right IT resources are available to master integration and data management challenges for today’s digital transformations.
  • OpenText will “embrace” or assume management of existing B2B/EDI, MFT, A2A, or middleware environments and associated people, resources, and processes, leveraging partners where needed.


  • OpenText enables businesses to replace legacy integration technologies and processes with the advanced, award-winning OpenText™ Alloy™ Platform and be able to gradually extend and ultimately migrate all data operations to the Alloy Platform.

How our Embrace & Replace Program helps businesses get unstuck from their legacy integration technology

OpenText ensures that organizations get end-to-end support for their enterprise migration and integration –– from coming up with a formal strategy to providing the right resources (e.g., talents and tools), minimizing the risks, and managing the new infrastructure.

Create a roadmap with a reasonable timeframe

  • OpenText removes the typical timing constraints associated with a large migration effort. It enables businesses to seamlessly migrate their environment over 6 to 18 months to the Alloy Platform.

Leverage a modern and sustainable cloud platform

  • OpenText helps businesses enable a modern, future-proof, cloud-based solution built for flexibility, extensibility, and scalability. As a result, businesses can obtain all of the benefits of the award-winning, cloud-based Alloy Platform including integration and data management workflows unified on a single platform to eliminate data silos.
  • The Alloy Platform also allows for comprehensive compliance maintained with a full suite of data privacy and security regulations and frameworks to reduce the scope of the data compliance burden. It offers a modern architecture built on micro-services and big data technologies to scale with the business as it moves between our Core, Premium, and Elite platform subscriptions.

Ensure that the right talents are in place

  • OpenText ensures that transition to Alloy is facilitated by their experienced people and proven processes. This reduces the need to deploy scarce resources to the migration.
  • OpenText sets up an Integration Center of Excellence to provide managed services for all patterns of integration. Depending on the specific project, OpenText may operate directly –– or through affiliated partners –– its customers’ existing environments for a period of time while they perform the transition to the Alloy Platform.
  • OpenText has the skills and ability to leverage either its or the client’s resources and to provide a dedicated customer success manager. We will continue to handle the enterprises’ integration and data management needs through Alloy’s unique managed services approach, leaving existing IT professionals free to work on more strategic tasks.

Minimize disruption and risk

  • Through our Embrace & Replace Program, businesses can ensure that their operations continue throughout the transition with minimal disruption and are migrated seamlessly to the new platform. Businesses can also benefit from Alloy Platform’s Active-Active tailored SLAs, defined response times, and round-the-clock solution monitoring.

Maximize value

  • Costs to operate and migrate legacy environments can be quite high when personnel, infrastructure, licensing, and services are all included. OpenText can empower businesses to move to a more modern architecture while mitigating risk for a compelling value. OpenText offers simplified monthly subscription-based pricing for the Alloy Platform. This allows businesses to predict costs and budget accordingly. Furthermore, subscription levels offer increasing access to Alloy’s extensive data integration and data management capabilities, allowing enterprises to easily scale as their needs change.


In a nutshell, our Embrace & Replace Program is designed for select enterprise customers that have the desire to move from legacy solutions to a modern, cloud-based architecture to accommodate all of their integration and data management needs, but lack the manpower to facilitate the transition of existing infrastructure, systems, and processes.

This program allows organizations to:

  • migrate to a modern, future-proof platform,
  • achieve seamless transition with minimal risk and disruption to their business,
  • leverage our data experts and best practices,
  • completely transition in a reasonable timeframe, and
  • experience compelling value and predictable costs.

Contact us here to learn more about the Embrace & Replace Program.

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OpenText is the leader in Enterprise Information Management (EIM). Our EIM products enable businesses to grow faster, lower operational costs, and reduce information governance and security risks by improving business insight, impact and process speed.

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