OpenText hosted Enterprise World 2014 in Orlando last week, our main customer focused conference for the year. With nearly 2000 attendees, the event was a huge success and it provided the ideal opportunity for our customers to learn more about how OpenText will be helping companies develop a digital first strategy. OpenText also unveiled a number of exciting cloud based announcements as well as provide an opportunity to showcase enhancements to our Enterprise Information Management suite of product offerings.
There was also a very strong industry focus at this year’s event and it provided me with the opportunity to define my vision of how digital disruption would impact tomorrow’s manufacturing supply chains. I wanted to use this blog entry to highlight some of the key messages from this particular session.
I began the session by describing some of the macro-economic trends that were impacting today’s manufacturing industry. From globalisation to consumer driven product innovation, today’s manufacturers are quickly restructuring their supply chains to accommodate future growth and new digital trends. Much of this growth will occur in a new set of emerging markets collectively known as the MINT, (Mexico, Indonesia, Nigeria and Turkey) countries. For the past decade companies have focused on the BRIC countries and now they have the MINT countries to contend with! You can find out more about the MINT countries through one of my earlier blog entries.
I then went on to discuss the evolution of the digital manufacturing business, this was an area that I discussed quite extensively in an earlier blog entry, click here. I wanted to try and highlight that the manufacturing industry has seen pockets of ‘digital innovation’ evolve over the years, however most of this digital innovation has centred around information that has originated from the design department. The design department has essentially provided the central hub from which various departments across a manufacturing business have utilised digital information.
I then went on to explain how digital information powers the integrated value chain and how Enterprise Information Management solutions from OpenText can help to manage all types of digital information across the entire lifecycle of a manufactured product. I explained how at a simplistic level, an end to end product lifecycle could be broken down into twelve key process steps. From managing digital information at the market / customer requirements stage, through to production and aftermarket support, each stage of the process generates different types of digital information that needs to be managed, archived and potentially exchanged across a digital supply chain. I will expand on this concept in a future blog entry but you can see at a high level below how I have mapped across OpenText’s key solutions across each step of a product’s lifecycle, further details on this are available via the SlideShare link at the end of this blog.
Following this discussion I went on to discuss the future of the digital manufacturing business and in particular how key technologies being introduced today would impact digital manufacturing strategies of the future. For the past few years manufacturers have been embracing cloud based ERP, PLM and B2B solutions, but moving forwards CIOs across the manufacturing industry will have to support a broad range of digital information coming from a variety of different sources.
I highlighted five of the more popular technologies that were getting a lot of air time in the media at the moment. For example:
- Wearable devices such as Google Glass and how they will help in for example the warehouse and logistics management space
- How 3D printing was likely to revolutionise manufacturing and see ‘zero length’ supply chains being introduced
- Deployment of advanced robotics platforms such as ‘Baxter’ and the so called ‘Fox Bots’ to automate manual production processes
- Introduction of drone based logistics and how they will potentially improve the efficiency of short distance delivery networks
- The Internet of Things and how it was likely to impact the design of future B2B platforms and improve the efficiency of supply chain networks
The Internet of Things was the last area that I covered in my presentation and this was probably the most significant from a digital disruption point of view. I have discussed the IoT in earlier blog entries, most recent example is shown here, and what I wanted to do for this presentation was provide a point of view for how B2B, EIM and IoT will work together in future manufacturing environments. I used the graphic below to try and provide a high level view of what a future manufacturing business could look like with digital information being both visible and accessible from one end of the manufacturing supply chain to the other. The grey area depicts the traditional information management space that OpenText has served over recent years. The blue area highlights the external connectivity and exchange of digital information, provided by GXS and EasyLink, across the extended enterprise, and the orange section highlights the information that will be coming into the enterprise from thousands of connected devices that will be connected to digital business networks in the future.
I had some great feedback from this presentation at Enterprise World and it certainly helped provide attendees with a vision of how OpenText can help manufacturers fight their way through the complexity of managing digital information in the future. If you would like to see my entire presentation from Enterprise World, then please click on the following link to view the SlideShare based presentation.