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4 tips for tracking customer experience KPIs
Increasingly, companies are running the numbers and discovering that they ignore customer experience at their peril. It’s more cost-effective to keep the customers you…
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Rethinking supply chains at OpenText World
OpenText will be hosting our major conference of the year, OpenText World, between 26th and 29th October 2020. COVID-19 has transformed how many companies are engaging…
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How emerging markets are embracing the post-COVID reality
Innovation is borne out of necessity, opportunity, or both. And that has never been more true than during the pandemic…
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