Technologies
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Cloud: The operating engine for information-fueled business transformation
Guest blog by Melanie Posey, Research Vice President and General Manager, Voice of the Enterprise, 451 Research. In times of…
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Building a resilient supply chain
The massive disruption caused by the coronavirus outbreak has highlighted significant challenges in global supply chains. As highlighted in Fortune…
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How to keep your remote work team together
Remote work teams around the world are showing that despite today’s extraordinary circumstances, we can still churn out hearty levels…
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What is the difference between cyber resilience vs. cyber security?
Some commentators define cyber security as preventing hackers from attacking your network and accessing your systems and data. Cyber resilience,…
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Customer experience vs. customer engagement
Imagine you have an annual budget of $50,000. Do you spend it all on customer experience or customer engagement? The…
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Waikato Regional Council builds a sustainable future with digital technologies
The longest river in New Zealand, the Waikato River runs through the North Island and empties into the Tasman Sea.…
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Understanding the ethics of AI
In 2018, Elaine Herzberg was killed in what is believed to be the first pedestrian fatality by an autonomous vehicle. …
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Ever wonder how lawyers balance the scales of justice?
The practice of law is an undertaking in pursuit of an ideal: justice. Unfortunately, the processes involved in this pursuit…
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Building a resilient organization
Success today doesn’t guarantee success tomorrow. To remain successful, no matter what the future brings, organizations have always needed to…
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4 lessons for the pharma supply chain after COVID-19
The medical supply chain has proved remarkably resilient during the Covid-19 crisis with drug shortages kept to a minimum. However,…
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The API economy: Embrace your business, not your infrastructure
Modern businesses face constant demands from customers, suppliers and employees. Better experiences, new products, faster service and lower cost. This…
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Friend or foe? Data interoperability key to trust in payments
At an exclusive roundtable sponsored by OpenText and hosted by Finextra, leaders from the world of finance and payments came together,…
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Unpacking the AWS strategic collaboration announcement
Last week OpenText™ announced an important new partnership with Amazon Web Services (AWS). The AWS partnership is the final piece…
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Transitioning customer communications from paper to digital
When it comes to customer communications, Millennials, we’re told, prefer text and social media messages to phone calls and email.…
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Ransomware attacks puts focus on cyber resilience for the public sector
It’s difficult to believe that criminals would use the COVID-19 pandemic as an opportunity for a fresh round of cyber…
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How to select the best cloud fax service in 2021
In a previous blog, we defined a cloud fax service and its benefits. As fax volumes continue to grow, more…
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5 best practices to maximizing your EIM investment
As the volume and variety of data in every business explodes, Enterprise Information Management (EIM) solutions are becoming an increasingly…
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Content services: A key to organizational resilience
Resilience is the capacity to recover quickly from difficulties. As organizations regroup, reorganize and reprioritize over the rest of this…
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Be cyber resilient and prepare for an attack
Ransomware is a type of malicious software that gains access to files or systems to block user access. All files,…
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How the ethically minded consumer is impacting your bottom line
“We can’t eat there”, my wife says, as I ask where we should grab some lunch. When I ask why,…
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