Technologies
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Digitalization in procurement
A recent blog on ‘The resilient Procurement organization’ described the benefits of using OpenText™ Extended ECM for SAP® Solutions in…
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NIST Privacy Framework – Control
In our first two blogs for the NIST Privacy Framework, we discussed the Identify and Govern functions. In this segment, our focus is on the Control function…
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How intelligent forms automation can help replace legacy applications
In 2020, organizations moved from mostly in-office employees to hybrid working models and full remote working. As part of this…
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Solving the review team conundrum
In litigation and investigations, legal teams must collect, process (make searchable) and review often large volumes of electronically stored information…
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What’s in a name?
With the new roadmap and new set of integrations, OpenText™ would like to re-introduce you to ApplicationXtender. It is now…
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How to turn SAP migration pains into a high-yield investment
Transitioning to SAP S/4HANA is one of the biggest IT projects that many organizations will undertake in the coming years. While the original deadline of discontinuing…
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Rethinking information management
Over the last three decades, OpenText™ has been committed to delivering Enterprise Information Management (EIM) solutions to solve challenging business…
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4 tips for tracking customer experience KPIs
Increasingly, companies are running the numbers and discovering that they ignore customer experience at their peril. It’s more cost-effective to keep the customers you…
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Why the human element is an essential part of digital
Although the Covid-19 pandemic remains far from over, the rollout of vaccines around the world brings cause for hope during…
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How to delight customers with engaging experiences
What are your customers experiencing when they call your customer service team? Too often, when customers reach out for help in solving a…
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Three use cases for cloud fax in financial services
Fax is so secure that faxed documents and signatures are recognized in the courts as being legally binding. It stands to reason, then, that fax would…
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Evolving customer communications
Targeted customer communications are a powerful way to increase engagement and build brand loyalty. Done poorly, they’re also an effective way to drive your…
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Making compliance part of your information governance strategy
Compliance should be a major part of any information governance strategy. Taking relevant laws, policies and regulations into consideration, while striving to protect individuals and organizations, must be a top…
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SolarWinds: Threat hunt to contain and eradicate
As the cyberattack story continues to unfold around the SUNBURST and SUPERNOVA malware distributed through a compromised SolarWinds software update,…
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Navigating business recovery with AI
With the dramatic changes brought on by COVID-19, businesses are having to adapt to remote working, reduced budgets, and remaining agile as they undertake massive…
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API integration in Financial Services
This blog has been co-authored by Pratik Parikh and Ruchi Bhardwaj, Lead Product Manager at OpenText. Open banking is happening now, and it is quickly…
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How to choose the best cloud content management solutions
In our previous blog, we discussed the reasons that companies are moving to cloud-based content management solutions . In this blog,…
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What are the different types of cloud content services?
In previous blogs we’ve covered what constitutes cloud content management and the benefits a cloud-based content management system can bring…
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Top 5 benefits of a cloud content management system
In recent research from Forrester, the firm found that a modern content management strategy was crucial for organizations to meet…
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Why you need a cloud-based content management solution in 2021
In the first of this blog series, What is cloud content management?, we looked at the ongoing evolution from Enterprise…
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