Technologies
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Is your speech analytics solution multilingual?
Exceptional customer experience (CX) continues to be paramount for any business. In fact, a Gartner survey conducted in 2020 found…
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The benefits of viewing OpenText Documentum Groups, Roles & Users in a Tree
OpenText™ Documentum™ Web clients have ‘Content Trees’ to access Cabinets, Folders, and Documents. However, Documentum Groups, Roles, & Users are…
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Top 5 benefits of endpoint security software
Virtually every organization today is facing a rapid increase in the number of endpoints connecting to their network. In addition…
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Innovating with your customers
From healthcare to supply chains to cyber security, the global pandemic has fundamentally changed how we live and work. Although…
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Three MDR strategies for government CISOs to quickly detect and respond to threats
The US President’s Cybersecurity Executive Order, released in May 2021, outlines “the persistent and increasingly sophisticated malicious cyber campaigns that…
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Performance considerations for cloud services provisioning: Value-added services
In our first blog, I discussed performance parameters for cloud services that were specific to infrastructure. Apart from infrastructure services,…
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Performance considerations for cloud services provisioning: Infrastructure services
In the competitive business world, the responsiveness of business applications plays a vital role in business success. As volumes of…
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What’s new in OpenText Exceed TurboX 12.0.4
As remote work has become the new normal, remote access to business-critical software has become the norm and needs to…
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Making ConneXions at a new OpenText Integration Summit
Today’s business environment is one of constant change with macro-economic conditions evolving on an almost daily basis. The Suez Canal…
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Finding the needle in your CCM haystack
Modern enterprise communications create a lot of content. Unfortunately, it’s very common for that volume to breed redundant templates and…
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An integrative approach to managing data privacy
Authored by Douglas Stewart, Senior Director, Solutions Consulting at OpenText A few months ago, while doing some data privacy research,…
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Top 5 benefits of digital customer experience management tools
The 2020 COVID-19 pandemic was the ‘moment that everything changed’ for business. Delivering an excellent digital customer experience is no…
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Creating workplace experiences that keep employees happy and productive
With hybrid workplaces here to stay, your workers and new hires expect you to create the best employee experience possible,…
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What’s new in OpenText Gupta SQLBase 12.3
OpenText™ Gupta SQLBase 12.3 increases access security, provides the tools to comply with data protection regulations like GDPR. The query…
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Shutterstock integration for OpenText Media Management
We’ve all experienced the stress of an asset emergency. Something (a piece of collateral, a video, instore signage, etc.) needs…
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Focus on customer experience to stand out from your retail banking competitors
Conventional marketing wisdom dictates that acquisition is where you focus all your efforts. After all, you need new customers to…
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Learn all about developer services in 15 minutes
Developers can find it hard to gain insightful and practical knowledge about developer services. Reading lengthy, business-oriented documentation doesn’t always…
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3 ways the Digital Twin can transform Healthcare
The Digital Twin is becoming widely adopted in many industries. Yet, it is still in its infancy when it comes…
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A day in the life of evidence: Part 2
Digital evidence is piling up quickly for law enforcement across the globe. In today’s challenging world of evidence management, investigators and…
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Cloud ERP evolution shifts the focus onto integration
Back in 2014, SAP declared that monolithic enterprise resource planning (ERP) systems were dead and would be replaced by “post-modern”…
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