Information Management
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How I Learned to Stop Worrying about Compliance and Love Information Management
Even in heavily regulated industries such as energy and resources, the term “records management”(RM) has a somewhat negative connotation. Over the…
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Experience Suite Release—Adaptive, Omni-Channel Experiences
Digital technologies have ushered in the “age of the customer.” With increasing access to information about products and services, today’s…
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As ‘Obamacare’ Open Enrollment Ends, Data-driven Healthcare Ramps up
The first week in April was no “April Fool’s Day” prank for the healthcare industry as reality started to sink…
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2020 Agenda: Are You Ready?™ – New Process Suite
The pace of business has accelerated. We’ve seen more change in the last 20 years than in the previous 100.…
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2020 Agenda: Are You Ready?™
By the year 2020, technologies like the cloud, mobile devices, big data, and the Internet of Things will have…
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Digital Marketing: The Future of the Contact Center is Leaving now (Prediction 2)
If you missed the first blog in this series, be sure to read it. The initial post on this topic pointed…
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Leveraging MediaBin APIs: Part 1 – Getting Started
One of the nice things about OpenText™ MediaBin is that pretty much everything you can do as a user, you can…
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ECM as a Service in Government – a Practical Strategy
Government agencies generate an enormous volume of diverse content as a product of their work and their interactions with the…
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What Will Curious Minds and Inventors do Next?
2014 Predicts Data Revelations & Better Usability in the Life Sciences Sector – in our last blog, we revealed how…
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The Real Risks of Poor Archiving
The massive volume of content and information in organizations is a problem that’s not going away. Without an archiving strategy,…
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Content Without Context Misses Its Mark
In a recent survey, Forrester Research Inc. found that nearly all marketers see content as a vital part of their…
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Scaring Away Your Content Management Goblins
Common Disguises that Hold Back Your Organization Halloween is in the air, and it’s a good time to face your…
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Improving Transmittal Management: Three Things Document Controllers Want to Know
One of the most important topics that my Energy and Engineering customers want to talk about is transmittal management. The flow…
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Making the Tough Call: Point Product or ECM Platform?
The decision to invest in content management sometimes leads customers to a seemingly either/or decision. Choose a point product, or…
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Cloud Technology: Deeper Dive
I have talked about managing the risks associated with cloud implementation in previous blogs. Now let’s take a deeper dive…
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