Information Management
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How to choose the best CEM software in 2018
In our first blog, we discussed Customer Experience Management (CEM) and the benefits that an effective CEM platform offers organizations…
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What is Customer Experience Management (CEM)?
There was a time when content almost entirely flowed one way – from enterprises to customers. Customers’ responses were effectively…
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What is Enterprise Information Management (EIM)?
Enterprise Information Management (EIM) can best be defined as a set of technologies, processes, disciplines and practices used to manage…
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A focus on practical usability in AppEnhancer 16.3
Welcome to the official first complete release of OpenText™ AppEnhancer (formerly known as ApplicationXtender). One of the questions that customers and partners…
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OpenText InfoArchive takes a big integration step
When I think about OpenText™ InfoArchive, I tend to focus on the value of information, both content and data. The…
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Make the most of your Single Page Applications with TeamSite 16.3
Do you like using Single Page Applications as part of your website design? They are pretty cool aren’t they? And…
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OpenText File Intelligence
Essentially, all organizations need to find and manage content for information governance or regulatory compliance and also for internal or…
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OpenText Experience Suite EP3 release further streamlines the customer journey
In our latest release, we’re making it easier than ever to create compelling and engaging experiences that will streamline the…
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Gartner Magic Quadrant for Content Services Platforms 2017
The wonks at Gartner have just published their annual assessment of the ECM sector. While every year’s Magic Quadrant provides…
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Customer communications management
Do you remember Financial Services before the world of digital marketing and omnichannel customer experiences? Customer Communications Management (CCM) was…
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Connecting content to your digital business
On July 11, 2017, a record crowd of content management professionals took in the ECM Track Keynote at Enterprise World…
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Personalizing OpenText Content Suite and Extended ECM in 5 easy steps
Role-based personalization is all about delivering content and functionality that matches the needs of specific job roles, with no effort…
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Announcing eDOCS 16.2 with InfoCenter for Increased Flexibility and Productivity
We’re pleased to announce OpenText™ eDOCS DM 16.2 is now available! eDOCS DM provides a secure, centralized repository for managing your firm’s…
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OpenText Experience Suite EP2 Release Brings Powerful Features to Build Compelling Customer Interactions
The existing set of OpenText™ Customer Experience Management solutions across Web Content Management, Digital Asset Management, Customer Communications Management, Workforce Optimizations,…
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Bring Content Into Context of the EcoSystem with EP2 (SAP, Sharepoint, SuccessFactors, Salesforce, Oracle) and More
Many of the OpenText EcoSystem products (quick reminder – EcoSystem products are solutions for SAP, Microsoft, Salesforce and Oracle) are…
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5 Ways Content Suite 16 EP2 Drives ECM Success
Today, OpenText released Enhancement Pack 2 (EP2) for OpenText™ Content Suite. These enhancements build on the revolutionary functionality introduced in…
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Simplify Migration to SAP HANA and S/4HANA
Traditional Data Volume Management for SAP® Data volume management in SAP with SAP data archiving has been a best practice…
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General Data Protection Regulation (GDPR) – How can Customers use OpenText and SAP for Timely Deletion
In part 1 of this blog, we discussed what the General Data Protection Regulation (GDPR) means for enterprises and how…
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Five Compliance Challenges Facing Your Organization in 2017
2017 is turning out to be a tumultuous year for compliance. A combination of Brexit, a Trump presidency and the…
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The Future of ECM is Coming Into Focus: Here’s Where to Start
Enterprise Content Management (ECM) is changing. It’s an idea everyone involved in content management has heard with increasing frequency over…
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