Information Management
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5 Critical Questions You Need to Ask About Your Sensitive Data
Data privacy regulations, interconnectivity (virtual machines, cloud, IoT, BYOD), and cyber threats are changing the global digital landscape. With this…
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Traditional records management isn’t working for government – or anybody else
Government agencies at all levels are realizing traditional records management practices are insufficient and ineffective in a digital world. Why?…
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Top 7 CMS software benefits for digital marketing in 2018
Digital marketing is proven to be the most effective channel for today’s marketers – and it can deliver far more…
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How to choose the best CMS software in 2018
Organizations have to continually improve customer experience while reducing costs and driving innovation. Choosing the Content Management System (CMS) for…
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Collaboration made easy through seamless editing and co-authoring
After working for 18 years at a technology company deemed market leader in Content Services, one would expect that my…
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OpenText and Documentum – a year of progress in Energy and Engineering
As we reach the first anniversary of the OpenText purchase of the Documentum family, I thought it was a good…
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What is a content management system (CMS)?
The names (and acronyms) may be similar, but there’s a huge difference between the different solution sets that can fall…
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OpenText debut on Gartner Magic Quadrant for Workforce Engagement Management for Qfiniti solution
The OpenText team is proud to announce its arrival to the Gartner Magic Quadrant for Workforce Engagement Management (WEM) for…
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LEAP makes perfect fit in OpenText cloud services strategy
It’s been one year now since we announced our acquisition of Documentum, InfoArchive, Captiva, and LEAP SaaS Platform and Applications.…
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How to choose the best CEM software in 2018
In our first blog, we discussed Customer Experience Management (CEM) and the benefits that an effective CEM platform offers organizations…
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What is Enterprise Content Management (ECM)?
Enterprise Content Management (ECM) has been a major part of corporate technology architecture for over a decade. Traditionally, it’s been…
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What is Customer Experience Management (CEM)?
There was a time when content almost entirely flowed one way – from enterprises to customers. Customers’ responses were effectively…
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What is Enterprise Information Management (EIM)?
Enterprise Information Management (EIM) can best be defined as a set of technologies, processes, disciplines and practices used to manage…
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A focus on practical usability in AppEnhancer 16.3
Welcome to the official first complete release of OpenText™ AppEnhancer (formerly known as ApplicationXtender). One of the questions that customers and partners…
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OpenText InfoArchive takes a big integration step
When I think about OpenText™ InfoArchive, I tend to focus on the value of information, both content and data. The…
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Make the most of your Single Page Applications with TeamSite 16.3
Do you like using Single Page Applications as part of your website design? They are pretty cool aren’t they? And…
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OpenText File Intelligence
Essentially, all organizations need to find and manage content for information governance or regulatory compliance and also for internal or…
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OpenText Experience Suite EP3 release further streamlines the customer journey
In our latest release, we’re making it easier than ever to create compelling and engaging experiences that will streamline the…
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Gartner Magic Quadrant for Content Services Platforms 2017
The wonks at Gartner have just published their annual assessment of the ECM sector. While every year’s Magic Quadrant provides…
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Customer communications management
Do you remember Financial Services before the world of digital marketing and omnichannel customer experiences? Customer Communications Management (CCM) was…
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