Many organizations that initially used enterprise content management (ECM) systems to tackle large-scale, document-intensive processes have taken a multi-phased approach to process automation. Driven by…

Every area of business has faced its own challenges over the past 15 months—from sales and marketing, to customer support and product development. On top of all that, cyber threats have grown as criminals rushed to take advantage of…

The enterprise resource planning (ERP) software market is set for rapid growth. Worth approximately $39 billion in 2019, it is set to reach $78.4 billion by…

The efficiency, productivity and innovation for an organization can stem from implementing the latest software applications in a timely and effective manner. This represents a…

With organizations continuing to push toward digital transformation, the developers and business analysts within these businesses hold the key to accelerate this evolution. Under pressure…

Job opportunity. Offre d’emploi. ᐱᓇᓱᒐᑦᓴᖅ Job postings on the Kativik Regional Government (KRG) Facebook page are displayed in three languages: English, French and Inuktitut, the…

Most organizations are on a path to digital transformation. This means they’re spearheading initiatives to elevate operations for improved business outcomes via smarter decisions, increased…

Information access, use and governance has always been a major challenge for organizations – that has grown exponentially with the increasingly hybrid workforce. As ECM morphed to Content Services, OpenText has been guiding customers to successfully…

From service requests to incident response, case-based processes are inherently dynamic and often ad hoc. This fundamental challenge is now compounded by the ever-increasing volume…

Isolated content silos have always been a challenge for organizations, and the explosion of remote work has only increased the challenges in connecting people with…

The pandemic has driven organizations to assess their business processes—and the people, systems and technology that support them—with magnifying-glass intensity. Abrupt shifts in operations have…

Planning flight operations is a complex and time-critical task, made even more challenging during the coronavirus pandemic. Eurowings, a specialist low-cost European airline and part…