Information Management
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OpenText Experience brings AI to intelligent and connected experiences
Imagine customer journeys that are connected and more personal; where every interaction leaves the person feeling engaged and wanting to…
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OpenText Release 16 EP4: Improving on what’s important
OpenText™ is The Information Company™. We devote our energy, focus and talent to helping our customers manage their enterprise information.…
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Visit OpenText at the Salesforce World Tour in May
This blog is updated from a post originally published on Feb 23, 2018. We are just days away now from…
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Employee engagement and the quality management renaissance
This post has been written by guest author Paul Stockford of Saddletree Research. What is the “quality management renaissance”? When…
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Digital transformation in retail
Last month, Target announced its latest figures that showed a remarkable turnaround from the same time the year before. The…
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A beginners guide to establishing a successful testing and optimization program
If you are reading this, chances are you are the lucky individual that’s been chosen to own and champion testing…
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OpenText Extended ECM for Salesforce: The missing piece of the jigsaw
If your organization has an ERP system (like SAP® or Oracle®) implemented for certain processes; and you are utilizing Salesforce®…
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5 Critical Questions You Need to Ask About Your Sensitive Data
Data privacy regulations, interconnectivity (virtual machines, cloud, IoT, BYOD), and cyber threats are changing the global digital landscape. With this…
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GDPR. Forget bitcoin, data is the new currency of retail
On May 25, 2018, the new EU data privacy regulation, known as the General Data Protection Regulation (GDPR), comes into…
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Creating remarkable customer experiences
What makes an interaction, a communication, a purchase, or any other kind of customer experience we have in our daily…
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Ready. AIIM. Fire!
On March 1st, I presented at the AIIM virtual conference on Microsoft® Office 365® and SharePoint®. I spoke about some of…
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10 years, 5,000 customers and €1 billion
Most of us have started down the digitisation road in one form or another. We’re all moving at our own…
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Traditional records management isn’t working for government – or anybody else
Government agencies at all levels are realizing traditional records management practices are insufficient and ineffective in a digital world. Why?…
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Customer experience as a catalyst for digital transformation
With 63% of Financial Services organizations either planning or formally engaged in digital transformation initiatives, how does a financial brand…
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ApplicationXtender fills gap in healthcare document management
The get work done part in the subtitle is why healthcare organizations should take a good look at OpenText™ ApplicationXtender. It integrates…
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Top 7 CMS software benefits for digital marketing in 2018
Digital marketing is proven to be the most effective channel for today’s marketers – and it can deliver far more…
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How to choose the best CMS software in 2018
Organizations have to continually improve customer experience while reducing costs and driving innovation. Choosing the Content Management System (CMS) for…
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Information is the digital equivalent of snow
Up here in Canada, it is the tough part of winter where you are done with snow and being cold.…
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Collaboration made easy through seamless editing and co-authoring
After working for 18 years at a technology company deemed market leader in Content Services, one would expect that my…
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Agility streamlines operations with OpenText
When logistics management is your business, the smooth flow of data is essential to ensure your customers have visibility into…
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