Information Management
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How to choose the best EIM software in 2018
In our first blog, we discussed Enterprise Information Management (EIM) and the benefits that an effective EIM platform offers organizations…
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OpenText named a 2018 CCM Leader in new Aspire Leaderboard
Most everyone agrees that providing a superior customer experience is a strategic imperative for enterprises across many industries. Numerous studies…
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The power of rights management
Deciphering rights can be a complex nightmare even for the most digitally savvy organization! Companies that have invested in a…
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There’s more OpenText Content Suite than ever at this year’s Enterprise World
We’re weeks away now from Enterprise World 2018, our annual flagship gathering of everything OpenText™, and its gearing up to…
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Top 10 CEM software benefits for digital marketing in 2018
Customer Experience Management (CEM) has become a key point of differentiation in many industries today. Forrester Research has shown that customer…
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‘Tis the season of purge and replace for records managers
This time last year, when I managed customer support and consulting for an ECM reseller, there was a high level…
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Event oriented customer experience
In my previous blog, I took a look at some of the major areas Financial Services needs to address to…
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Personalizing the experience: One size doesn’t fit all
Personalization is radically changing the face of retail, both online and in store. In a previous blog, I wrote about…
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Accelerating the use of OpenText InfoArchive
The latest release of OpenText™ InfoArchive is now available and provides the market with some significant new functionality. But first,…
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New in EP4: Documentum Connector for OpenText Core
The new OpenText™ Documentum™ Connector for OpenText Core enables automatic publishing of content to an external audience when customizable criteria…
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Introducing OpenText Capture Center 16.4
OpenText Capture Center (OCC) is a feature-rich capture system that provides robust document classification and data extraction. OCC has both…
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OpenText Captiva gets enhanced automation and scalability
For many enterprise customers, successful digital transformation means moving capture into a robust platform that can meet existing, and future,…
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With a focus on delivering real customer value, OpenText Documentum 16.4 delivers
Over the past year, I’ve had many conversations with Documentum™ customers. Some were long-time customers, some are much more recent,…
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OpenText launches Content Suite 16 EP4
OpenText Content Suite 16 EP4 simplifies user interaction with content In today’s connected world, users demand access to their content…
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What’s new in EP4 for OpenText ecosystem solutions
The new EP4 release for our ecosystem solutions is focused on enhancements and additional functionality that supports our customers using…
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OpenText Experience brings AI to intelligent and connected experiences
Imagine customer journeys that are connected and more personal; where every interaction leaves the person feeling engaged and wanting to…
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OpenText Release 16 EP4: Improving on what’s important
OpenText™ is The Information Company™. We devote our energy, focus and talent to helping our customers manage their enterprise information.…
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Visit OpenText at the Salesforce World Tour in May
This blog is updated from a post originally published on Feb 23, 2018. We are just days away now from…
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Employee engagement and the quality management renaissance
This post has been written by guest author Paul Stockford of Saddletree Research. What is the “quality management renaissance”? When…
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Digital transformation in retail
Last month, Target announced its latest figures that showed a remarkable turnaround from the same time the year before. The…
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