Information Management
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Creating lifetime customers through CX
Buying a new car can be a very exciting time. Most of us start online researching the type of car…
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How your ECM platform can help make program management more efficient
Challenge: Your organization has many teams, departments and lines of business interacting throughout business processes—from the production of marketing assets…
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How HZ improved consistency and efficiency of creative reviews with the use of OpenText Hightail
In the ever-changing landscape of marketing, how does a creative agency stay competitive? How do you maintain excellence in client…
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Is your content appropriate for every channel?
During a recent American Marketing Association and OpenText™ Hightail webinar, content strategy consultant/expert Noz Urbina outlined one of the biggest marketing…
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Empowering intelligent and connected business processes
Unstructured content is everywhere in an organization. It’s floating, filed, hidden, hoarded, siloed and stored in innumerable repositories across the…
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Taking intelligent and connected enterprises on the road
Content still forms a large percentage of all data attached to an SAP® process, and if you’re only basing your…
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I’m worried about information leaks. How can I securely share my files?
The internet was born to connect us to each other and to the information we need. And somewhere along the…
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Simplify records management while improving information governance
Challenge: Your organization has many users involved in the lifecycle management of important information assets–from knowledge workers to legal associates…
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GDPR, Digital Transformation, Capture and xECM
It’s been a busy year for the OpenTextTM ecosystem team, with a number of ASUG (Americas’ SAP® Users’ Group) Webinars…
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The stepping stones of the customer experience journey
I love to hear my parents tell stories from their younger days. One of my favorites is about an incident…
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What is Content Services?
In a previous blog, we looked at how Enterprise Content Management (ECM) is transitioning to become content services. It’s a…
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OpenText Qfiniti named back-to-back WFO Provider of the Year
It’s not easy to stand out in a competitive contact center and customer experience market, but every once in while…
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The Content Services keynote at Enterprise World
At OpenTextTM Enterprise World 2018 I once again had the pleasure of connecting with our highly diverse OpenText customer and partner community.…
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Augmented Reality, IoT and Enterprise Content Management
Augmented Reality and the Connected Factory A few weeks ago at OpenText™ Enterprise World 2018, I had the pleasure of…
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OpenText Blazon and Content Server Rendition Module: Secure, compliant document review from one vendor
What is a “rendition”? A rendition is an item which is closely related to a document or version. A rendition…
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It’s time to rethink EIM in the automotive sector
At our recent OpenText™ Enterprise World 2018, there was a great deal of talk about two things: how companies have…
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